The young man was quite helpful and im…
The young man was quite helpful and im happy the with the service
Phone Source is a UK-based company operating in the electronics and technology sector, specializing in mobile phones and accessories. The company provides consumers with a comprehensive platform to explore, compare, and purchase a variety of electronic devices. With a focus on delivering high-quality products, Phone Source aims to meet the needs of tech-savvy customers seeking reliable mobile solutions. The target market for Phone Source includes individuals looking for the latest smartphones, as well as those in need of accessories and related technology products. By offering a user-friendly online shopping experience, the company facilitates informed purchasing decisions, helping customers find the right devices to suit their lifestyle and budget. Through its commitment to customer service and product quality, Phone Source positions itself as a trustworthy resource in the competitive electronics marketplace.
Reviewers consistently report positive experiences with Phone Source. Customers often highlight phone, service, iphone, condition.
A minority mention drawbacks around phone, company, scam, either. Overall sentiment is strongly positive with an average rating of 4.2 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Sep 22 | 1.0 | 1 |
| Oct 22 | 1.0 | 1 |
| Nov 22 | — | 0 |
| Dec 22 | — | 0 |
| Jan 23 | 5.0 | 2 |
| Feb 23 | 5.0 | 2 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Must say, I am very impressed with the customer service and the support I received when I was struggling to set it up”
“I've ordered a phone two weeks ago and it still not here”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Phone SourceThis company | 4.2 out of 5 (good) | 33 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Phone Source is #3 of 5 on overall rating in this group.
60 reviews of Phone Source. Filter by what matters to you.
The young man was quite helpful and im happy the with the service
Very good customer service. Cheap Prices, highly recommend!
Had 3 I phone xr and they have all come on time if they had any problems with the phone they do phone. I’ll be ordering a I phone again of them. Phone are in really good condition has well
got my second phone from phonesource n i must say they r still top of my list for handsets always brilliant quality great prices and arrived in a week thanks phonesource
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Excellent service and very fast delivery very happy with my phone
Bought an iPhone mint condition and works perfectly fine. Great prices on appliances. Highly Recommend.
Perfect picked phoned and picked it up within 20 minutes and even put the screen protector on for me whilst I waited thank you!! Very happy!!!
Purchased an iPhone 6s 128gb excellent grade got sent an iPhone 7 which at seemed ok but screen was defective answered first email five days later saying need pictures before sending out a return label,label never sent never replied to any other email I sent now stuck with defective phone terrible customer service buyers beware as this seems to be a constant with this company
I had already written a review on this company as 1 star the reason I did was because I’d purchased a mobile and 1 week had passed with no mobile being sent and with what was advertised on their website I thought it was good service they was providing I could understand with covid so I waited then few more days went by I thought I’d try email and then phone I’d had no reply I was worried I’d been robbed for the money it was 2 weeks when I final got a delivery as it so early days to review the phone so far it’s great condition and was in bubble wrap with a charger and wire i did final get an email from the company with an apology and I appreciate that if your thinking of going with phone source just be aware of having to wait some time for delivery
Amazing customer service and fast response.
I purchased an Iphone X in November for my wife's Christmas present. Everything was fine, but the sound quality on phone calls was poor. Contacted Source, who said that I could return for repair or refund, they would send a prepaid label. I posted it Monday morning, email confirmation they had received on Tuesday and repaired back on Wednesday - amazing service appreciate Royal Mail did their part as well. Cannot fault the service only applaud. Have bought two Iphones from them over the past twelve months would certainly not think of going anywhere else.
Usually go into a store for our phones but couldn’t get the one I wanted. Went online and ordered an iPhone 8plus from Phone Source as a last minute Christmas present. Easy to order from and good price. The phone arrived earlier than expected in great condition with screensavers as extras. Once we open the box we had a note inside to say they didn’t have the 64 GB we ordered so they had sent us a 256GB at no extra cost. So grateful for the excellent service. Will definitely be using them again for our next phones.Thank you
Ordered my phone, nothing in a week, started to panic. Spoke to the company via chat and email, received a call explaing that UPS had delivered it to my local pick up point 5 days ago, the store had it with no way of contacting me, phone source were very helpful and the phone is in great condition
I usually buy my phones from eBay but I thought I’d give these guys a try as they were the cheapest and had good reviews. I’m glad I chose to use them.
My phone broke a week ago and I didn’t want to repair it due to the cost. I was told about Phone Source as a friend had used them in the past. Really happy with my new phone and it’s got a screen protector so fingers crossed i don’t break this one!
Just got my new iPhone X. Couldn’t be happier. Delivered the next day and came with a charger and screen protector. In perfect condition.
My phone arrived in pristine condition as advertised. Really happy and would recommend.
Phone Source is a UK-based company operating in the electronics and technology sector, specializing in mobile phones and accessories. The company provides consumers with a comprehensive platform to explore, compare, and purchase a variety of electronic devices. With a focus on delivering high-quality products, Phone Source aims to meet the needs of tech-savvy customers seeking reliable mobile solutions. The target market for Phone Source includes individuals looking for the latest smartphones, as well as those in need of accessories and related technology products. By offering a user-friendly online shopping experience, the company facilitates informed purchasing decisions, helping customers find the right devices to suit their lifestyle and budget. Through its commitment to customer service and product quality, Phone Source positions itself as a trustworthy resource in the competitive electronics marketplace.
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