Dr Richard Kimble
1 review
Shoddy refurb, shoddy service
Purchased a refurbished iphone from Back Market, they used Phone Source to repair. Day two phone was dropped from armchair height. The phone popped in two, no scratches , no splitting , just popped. Independently got Apple and Ismash to take a look. Confirmed from both very shoddy refurbishment , screen not replaced properly. When requesting response from Phone Source , their answer ‘Sell on EBay’ . Do not use Phone Source or Back Market they are shoddy and low quality .suppliers with zero customer service .to be fair to both companies, once Apple Genius store evidence of no adhesive being applied to refurb, 100% refund provided so rating upgraded .
