Peter Clarke Estate Agent and Letting Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Very good experience. Communication was great and always in hand to help things along. We sold and purchased through Peter Clarke and could t recommend the team enough. Thanks for the support and making the process as smooth as possible.
I had a fantastic experience with Peter Clarke. The entire process was easy from start to finish, and everything was handled professionally and efficiently. Renee was an absolute pleasure to deal with, friendly, responsive, and incredibly helpful throughout. I couldn’t be happier with the service and would highly recommend Peter Clarke to anyone looking for a smooth and stress-free experience.
Fantastic experience from start to finish. The team in Leamington are professional, courteous and efficient. They were patient and responsive when helping with my mother's recent sale and purchase. Whole heartedly recommended.
We highly recommend Peter Clarke Estate Agents! They have been incredibly supportive throughout the entire process of selling our property. From start to finish, their professionalism, responsiveness, and friendly approach made what can be a stressful experience so much easier. No question was ever too small – they were always available to offer clear advice and reassurance whenever we needed it. Their dedication and constant communication gave us real peace of mind.
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You hear all these comments about estate agents but all I can say is that Peter Clarke Stratford upon Avon have been nothing but amazing with me over the 7 or so year. Nothing has been to much for them to resolve when needed. Moving out was a smooth process especially over these times. Thank you Emma and Pat.
Date of experience: June 18, 2020
Thank you Barney for looking after our sale. You and your team were incredibly helpful, professional and responsive. COVID-19 made the process more challenging than it could have been, but you did everything you could to ensure it all went smoothly. Much appreciated.
Date of experience: June 16, 2020
Peter Clarke’s Shipston on Stour office marketed my property and Peter Clarke in Stratford Upon Avon were dealing with the property we wanted to purchase. The service throughout has been excellent from the market appraisal, the photographs (we couldn’t believe how good they were), helping us get the price we needed and agree a deal on our purchase. Melanie in Stratford has been excellent in helping to get to exchange of contracts, especially in such difficult times. Thanks also to Rachelle, Sally, Kate and Claire. I would definitely recommend them.
Date of experience: May 18, 2020
US
If you want to be treated like a valued customer, do not use Peter Clarke. We used used PC for both ends of our chain, and both fell through due to their mistakes. It is a long convoluted story, which I won't fully go into, but it boils down to them trying to pin mistakes they made on us and 'closing rank' when we clearly proved the mistake was on their part. We could have accepted that mistakes, although avoidable, happen, if they showed genuine concern and were apologetic, but it was the way they treated us that was very troubling. Our buyer pulled out and stated it was over information that was not provided to her during her showing and the offer process. PC tried to make it seem like this was our fault as it wasn't captured on the property information questionnaire, even though we told them verbally. They neglected to mention it wasn't even a field requested in the form! They clearly tried to pin their mistake on us, hoping we wouldn't check the form to discredit their claim. When our buyer pulled out (right before we were ready to exchange), they did not convince our seller to give us a grace period to find a new buyer - as it took less than a week to sell our house before. They allowed us to get gazumped so we lost the house we were hoping to make our long term family home, which took us a year to find. Our family is absolutely gutted to say the least; losing time, money, tears and hopes. We know this happened in large part due to the lack of regulation in house buying, but this does not excuse the lack of honesty and integrity by which they provided their services.
Date of experience: March 29, 2020
During some of the most challenges times we’ve faced; Viv was absolutely superb liaising with all parties and getting our move over the line, completely against the odds. Excellent communication throughout and continued hard work only further adds to the whole experience. Thank you Viv and all at Peter Clarke Wellesbourne! You’ve excelled!
Date of experience: March 26, 2020
Very professional. Kept me fully informed along the pathway to selling. Feedback from viewings was first class.
Date of experience: March 10, 2020
Helpful,informative and quick to respond
Date of experience: February 28, 2020
