Peter Clarke Estate Agent and Letting Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Very good experience. Communication was great and always in hand to help things along. We sold and purchased through Peter Clarke and could t recommend the team enough. Thanks for the support and making the process as smooth as possible.
I had a fantastic experience with Peter Clarke. The entire process was easy from start to finish, and everything was handled professionally and efficiently. Renee was an absolute pleasure to deal with, friendly, responsive, and incredibly helpful throughout. I couldn’t be happier with the service and would highly recommend Peter Clarke to anyone looking for a smooth and stress-free experience.
Fantastic experience from start to finish. The team in Leamington are professional, courteous and efficient. They were patient and responsive when helping with my mother's recent sale and purchase. Whole heartedly recommended.
We highly recommend Peter Clarke Estate Agents! They have been incredibly supportive throughout the entire process of selling our property. From start to finish, their professionalism, responsiveness, and friendly approach made what can be a stressful experience so much easier. No question was ever too small – they were always available to offer clear advice and reassurance whenever we needed it. Their dedication and constant communication gave us real peace of mind.
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I wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet. Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical. On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser. Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited. We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle. We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was! As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.
Date of experience: September 15, 2022
Absolutely disgusted with their basic lack of morals! As a cash buyer who wanted to view a property I was informed there was no availability to show myself and my partner around a vacant property and would need to wait one week! Guess what… despite being told I could not view the property any sooner, the property was viewed by someone else and an offer on the property accepted! Interestingly the so called manager of this shambolic estate agents was ‘unavailable’ to talk to me or call me back. Vendor beware is all I can say as they certainly do not act on the best interests of the vendor and I’m so glad I have a scrupulous estate agent.
Date of experience: August 12, 2022
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Thank you Mark & Harry at the Wellesbourne Office for your very professional help during our successful house sale. During the process we were always confident we could rely on you to be available and attentive at all times. We are sure that the service you gave us was second to none. Many many thanks Margaret & Robin Morris
Date of experience: August 9, 2022
I would have no hesitation in recommending the Leamington Office of Peter Clarke Estate Agents. Matthew was extremely polite and helpful in showing several properties to me. Renee also deserves a huge thank you for all her assistance, advice and kindness through the sometimes difficult stages of my purchase. Monica B
Date of experience: July 22, 2022
US
Honestly the best estate agent, if I were to sell again (hopefully no time soon) I would use them again. Renee and her team have been amazing from day one and couldn’t have asked for anything more. They are so supportive and guide you through it all. No question asked is made to feel silly. Thank you again!
Date of experience: July 19, 2022
Micheal hawkins and his team have been absolutely brilliant from start to finish. Very professional very proactive and supportive during every step of the process. I purchased a house in stratford and then used their services again to sell a house and during both services they were just amazing. I was approached by a small local firm who offered a lower cost but I am delighted that I chose to pay more and get such a great service. It’s also worthwhile to note the lower costs agents were way off on the valuations too. You might save a few £ but you will lose much more. Don’t hesitate go straight to Peter Clarke you won’t regret it.
Date of experience: July 19, 2022
The best estate agent I have ever dealt with. The whole team are highly professional, polite, helpful at all times, responsive to queries. They went the extra mile to help us with queries along the way. We just can't fault them and want to say a massive "THANK YOU".
Date of experience: July 8, 2022
