Peter Clarke Estate Agent and Letting Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Very good experience. Communication was great and always in hand to help things along. We sold and purchased through Peter Clarke and could t recommend the team enough. Thanks for the support and making the process as smooth as possible.
I had a fantastic experience with Peter Clarke. The entire process was easy from start to finish, and everything was handled professionally and efficiently. Renee was an absolute pleasure to deal with, friendly, responsive, and incredibly helpful throughout. I couldn’t be happier with the service and would highly recommend Peter Clarke to anyone looking for a smooth and stress-free experience.
Fantastic experience from start to finish. The team in Leamington are professional, courteous and efficient. They were patient and responsive when helping with my mother's recent sale and purchase. Whole heartedly recommended.
We highly recommend Peter Clarke Estate Agents! They have been incredibly supportive throughout the entire process of selling our property. From start to finish, their professionalism, responsiveness, and friendly approach made what can be a stressful experience so much easier. No question was ever too small – they were always available to offer clear advice and reassurance whenever we needed it. Their dedication and constant communication gave us real peace of mind.
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I had an amazing experience with the team at Peter Clarke in Chipping Campden. As a first-time home buyer, purchasing a home can be daunting and unfamiliar, but Ellie and the team were very supportive and helpful. They kept me informed throughout the entire process, and I would recommend them to others.
Date of experience: August 28, 2023
Very professional team at Peter Clarke Wellesbourne, from the appraisal to the completion couldn't fault this service. Great communication, went above and beyond to do all the viewings and helped me through a challenging time. All the staff are friendly and engaging. Would highly recommend them
Date of experience: July 20, 2023
Estate agents often get criticised for doing little in return for their money. Peter Clarke, on the other hand, did a great deal on my behalf with excellent advice on pricing and marketing the house, to showing the house to selected customers who's stated requirements matched the property, and to dealing with the problems of boiler service and EICR requirements, which as I live abroad made the process much simpler. Overall, a very, very good service at a very reasonable fee.
Date of experience: July 2, 2023
An excellent, helpful team who have facilitated a smooth procedure. Nothing has been too much trouble for them and they have helped me in a not-so-easy conveyancing -without their calm assistance and reassurance the procedure could have been a nightmare- however, it has been the best experience of estate agents that I have ever experienced -and I have sold/bought many properties in my lifetime. Thank you to Sally, Sophie and Kim.
Date of experience: June 30, 2023
Happy … got there in the end.
Date of experience: June 23, 2023
Friendly and professional service
Date of experience: June 22, 2023
US
Before I begin it is unsurprising to read that most positive reviews are to do with home sales - in my own PERSONAL experience when PC&Co have your money, they are finished with you!!! I have never experienced discrimination on the level I have from Peter Clarke and Co which has now caused me serious destress and they also don’t care. I have enquired about some building works on a communal building my flat is located in. As Peter Clarke and Co didn’t ‘order’ the works they have literally told me they are unwilling to discuss it. Harriet is by far one of the rudest people I have EVER spoken to on the phone, huffing and puffing and cutting me off to tell me she ‘wants to go home’. When Michael is done talking to you, he ignores you. I also have NEVER had to seek advice from a solicitor before. Before renting to me PC&Co knew I had certain health conditions and the response I have had is not only unkind, but actually discrimination. They have made me feel so terrible and worthless for things that I cannot control. If you suffer with any form of health condition DO NOT become a tenant with this agent. They will only find you an ‘irritation’ for what I can only presume is small charge they get for managing. I am now being ignored no matter who I email. I have actually asked Michael for a document letting me know what PCCo’s internal obligations to tenants are - this has been ignored - I asked Harriet for this on the phone. I have asked for the details of the individual I need to begin an internal complaint, ignored. I am not even sure it is completely legal to refuse these documentations and details if asked. The person responsible for this company seriously needs to consider some further training in basic customer service and compassion for these (seemingly) arrogant and offensive agents. If a response is left to this publicly I am sure it’ll all be my fault - they are full of words and very little action. They actually have not the single interest in even trying to disguise their absolute disdain for you. Michael even commented that ‘works would not stop because of me’ - I never asked them to. PC&Co also knew these works were beginning and failed to be transparent of the gravity of the situation and impact it’d have on peoples lives. That was my qualm. Only in Stratford Upon Avon ehhh!!! They’ll be very glad too hear I won’t be renewing my contract, but certainly not as glad as I am. I’m sure I will also be completely ‘paid back’ in my checkout process and I’m sure I’ll be getting plenty of emails from them about ‘what they want’. A service poorer I am yet to encounter. Even last year a few days before x-mas I locked myself out and though they held a key they refused to assist me but to give me the number of a ‘locksmith’ … 80£ later. In the communal area I reside in I know one thing, I am not alone in my ideas of this companies attitude. Even the lady who comes and does inspections likes to comment on your personal decor and a more sarcastic person I’m yet to meet. Once they have your money they’ll be done with you and with my already pre existing issues I now have to spend time wasting the remainder of my tenancy filling out paperwork for ombudsmen and the like. You know I wasn’t even allowed too move out on July 1st even though I pay my last rent this month … me thinks that’s due to the place being covered in scaffolding with workmen right outside the window drilling into the walls. Curious right??? On a slightly different matter. 1. Recently received a revised ‘fire’ documentation even though the electrics cupboard for the area is full of other neighbours junk and flammable liquid. I don’t understand how this has been verified and signed off. Oh well, at least that cupboard is only underneath my kitchen. Customer service - What service??? Reliability - 0 Kindness and Compassion - Nope!!!
Date of experience: June 22, 2023
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Bought my new build house through Peter Clarke and I have to say they have been absolutely amazing. They have always been so friendly and courteous, keeping me well informed at all times. They have made the house purchase a positive experience. I would definitely recommend them. Particularly Jacqueline and Renee. Thank you!
Date of experience: June 8, 2023
Much enjoyed meeting Barney Smith who was courteous, intelligent and charming.
Date of experience: June 6, 2023
US
My journey to move home actually began back in 2020. I made a purchase from Peter Clarke and Co for a lovely apartment. The whole process was quick and painless and I reached completion within 8 weeks. During this period, I was constantly kept informed on progress and any potential issues were quickly flagged and dealt with. My initial impression was that this estate agent really care as opposed to just trying to make a sale. It was evident the amount of time and effort they put in at every stage and they really did their best for me to make the process as easy as possible. Move forward 2 years and I was on the move again, be it at one of the most challenging times of all with the pandemic and associated budget crisis. Due to the good experience I had previously had, I decided to ask them to sell my place to move back down South. It was not easy and really took some effort, but the team really looked after me. The level of customer service received was always polite and professional. Despite the many challenges of the current times, they managed to sell my place and help with the many challenges and blockers along the way. I would personally like to thank Renee, Matthew, Jane and the rest of the team. I will always remember and be grateful for the excellent service I received.
Date of experience: May 23, 2023
