Received email telling me when to …
Received email telling me when to expect my order and it was right on time. I appreciated the heads up and their timeliness.

Over a year ago
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply
Over a year ago
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contract, cost $3,963.55. Since then to today, October 29, 2022, we still are having... See more
Over a year ago
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush everything with chlorine water. We never had any issues with customer service loc... See more
Over a year ago
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorine smell, which was our main issue. The other system we bought was the Reverse O... See more
Received email telling me when to expect my order and it was right on time. I appreciated the heads up and their timeliness.
We love our filtered shower Head. We have hard water here and since we started using the Pelican filtered shower head we can really feel a difference on my skin and hair. Customer service is great and we have our filter sent to us automatically every 6 month which makes it so convenient. Thank you Pelican.
Awesome product. I purchased a shower filter. My water feels cleaner, smells better, and does not taste like iron anymore. My hair feels better and my skin is clearing up (i had breakouts from our hard water). Will be buying an entire home filtration system in the spring.
I ordered and it came promply. It all wored. They where available for help. I now have clean water to drink. I’m happy happy happy!
I BEEN USING THE PELICAN HOLE HOUSE SYSTEM FOR 7 YRS NOW AND ALL I CAN SAY IT HAS BEEN GREAT.
So glad I changed my mind at last minute from a salt soft water system with RO to a pelican whole house system. The water tastes great and feels better than a salt softener in the shower. The plus side of not spending thousands more on a salt system plus buying salt. Need I say more!
bought this system OS48/PS80 3 weeks ago , I am on well water ,hooking it up was not too hard at all and my water now is really good
Excellent products! Excellent customer service!!
The one thing I noticed experienced is you feel that silk to your body after taking a bath if you have much fresher and cleaner thanks for that great product
shipped and arrived quickly after making order. really like the filter and the wand attachment we ordered with it! this was my second order, replacing initial filters after 6+ months usage. will continue to use.
My skin loves my Pelican Shower Filter! The replacement filters are a bit pricey but worth every penny. Being environmentally conscience, I wish that the plastic was recyclable when I replace the filter.
So far so good only been installed for six days now
Just got the Reverse Osmosis . Very good so far. Can't say anything negative about it .
These were purchased for our 2 daughters at their homes.We found them very easy to install and they adapted well with both places.
The system seems to be working although we still get mineral build up on fixtures - it seems to come off easier with some vinegar
customer service is like no other company I have ever worked with. You get a live person who knows what they are talking about and do not act like they are in a big rush to get you off the phone.!!! amazing
I would not recommend spending $$ on this system. Nutrisoft "saltless" water softener is not really a softener. It is causing all sorts of scale build up on my dishes. Do yourself a favor and research the product before you buy it.
very nice product easy to install we are very happy
Fast service.
Excellent product! Not only did I buy a shower filter for myself, I purchased two as gifts!!!
Based on analysis of 46 reviews rated 1-2 stars for Pelican Water
“The clincher was customer service's denial reply”
“not that I was upset about installation”
“Terrible, terrible high priced service”
“Absolutely no problems with the system or the water quality”
“Product might be good”
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Pelican Water is a company that specializes in providing water filtration and purification solutions for residential and commercial customers. Their product offerings include a range of water softeners, reverse osmosis systems, and whole house filtration units designed to improve water quality and address specific water issues. By focusing on effective water treatment technologies, Pelican Water aims to enhance the health and safety of drinking water for households and businesses alike. The company caters to a diverse customer base, including homeowners looking to improve their water quality, property managers seeking reliable solutions for multiple units, and businesses that require consistent access to clean water. Pelican Water emphasizes the importance of sustainable practices and user-friendly systems, making it easier for customers to maintain optimal water conditions while reducing environmental impact. For more information about their products and services, visit www.pelicanwater.com.
Pelican Water receives high praise for its water systems, with many customers highlighting the great taste and quality of the water produced. Reviewers express satisfaction with the overall performance of their filtration systems, noting significant improvements in water quality and a reduction in chlorine smell. However, there are notable complaints regarding customer service, with several consumers reporting issues such as delayed responses, poor communication, and difficulties with order fulfillment. Some customers have experienced product failures, including malfunctioning filters and systems that did not meet expectations. While many appreciate the product quality and helpful staff, the negative experiences with customer service and product reliability cannot be overlooked.
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