Pelican Water Systems shipped filters …
Pelican Water Systems shipped filters to my house in a very speedy manner. As usual, their products are top quality. Highly recommend this business.

Over a year ago
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply
Over a year ago
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contract, cost $3,963.55. Since then to today, October 29, 2022, we still are having... See more
Over a year ago
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush everything with chlorine water. We never had any issues with customer service loc... See more
Over a year ago
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorine smell, which was our main issue. The other system we bought was the Reverse O... See more
Pelican Water Systems shipped filters to my house in a very speedy manner. As usual, their products are top quality. Highly recommend this business.
Water never tasted so good.
We installed a Pelican water system a few years ago and are very happy with it. We live in an area with extremely hard water that also contains a lot of iron. We change our filters twice as often as recommended because of this, and have excellent results.
This purchase is an automatic ship for replacement filter on existing system. Works well but think I need a new gasket?
Been using Pelican Water Filters for a few years now. The water is filtered and makes the skin softer with out using salt.
I bought a water filtering system from Pelican and it is high quality and almost completely maintenance-free. The only items I have to buy are the cotton filters about once a year. They sell high-quality systems for a very reasonable price and their customer service is the best. Their customer service is extremely helpful and insightful and I always enjoy doing business with them when I have a question. Because the system I bought is so efficient I do not need to buy a water softening system to go with it. I can drink out of any faucet in the house and outside if I chose to.
So far so good. Installation was done right. Water taste great.
We have been very happy with our undercounter water filtration system. And the customer service when I called to order replacement filters was excellent. You speak to someone who knows the products not just a call center eorker. Very helpful.
Best service and product quality, lots of discount offers. I love this company.
I had a salt system for many years, was really starting to destroy my copper plumbing! I'm a DIY type person, I installed the unit, using all PVC and PVC valves, very easy.Filling the system and soak instructions could be made a little more clear! I would recommend the unit, works very well!
Helpful sales people
I love my Pelican reverse osmosis water system. The customer service has been excellent.
I feel bad leaving a 1 star. I suppose I could leave a 2,3,4,5 stars, honestly, I don't know, and can't tell if this system is doing anything. There is NO way to know if the water I'm showering in, is ANY different than the water straight from the shower without the filter. I'd have to get my own water testing kit and chemicals to check myself.
Highly recommended who are looking for water software and filter system for the whole house
PWS is a great company to work with whether via a plumbing supply store that sponsors them or via the internet or calling directly. The salesforce is very knowledgeable and helpful and the technicians seem to know what their product will and will not do. Some improvements are needed and hopefully with time these will be addressed. 1. RO system is great but they need to add a stainless steel faucet 2. PWS offers a free water testing system which will test your house water and RO water to make sure the system is working well. It is really a plus and tells you how well your system is working but I would like to see them supply the plastic bottles with a small returning box with a label and then charge about $10 for the service. It would be a great way of making sure their customers are running the system correctly and get better compliance. It would also offer a way of showing good customer relations. 3.Improvement of their system and make it even better and by this I mean more removal of the well water solutes.
Great customer service and products
I'm more than pleased with my Pelican shower filter and counter top filter. I have city water that at times has a very strong chlorine odor. Both filters eliminate 100% of the odor. I have used various shower filters over the years and the Pelican is the best by far! I have the counter top filter hooked up to my bathroom sink. Pelican's products are of the highest quality and look great. They have almost immediate shipping and great customer service when I called them.
This is our second system. Everything worked as advertised. We replaced a reverse osmosis system that only filtered the ice maker. With the Pelican system all water to the house is filtered for about the same cost.
I still can’t get used to the taste. It tastes the same as arrowhead water bottles No chloride smells, that I like.
Love the products, service, etc. and have recommended Pelican Water Systems to others.
Based on analysis of 46 reviews rated 1-2 stars for Pelican Water
“The clincher was customer service's denial reply”
“not that I was upset about installation”
“Terrible, terrible high priced service”
“Absolutely no problems with the system or the water quality”
“Product might be good”
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Pelican Water is a company that specializes in providing water filtration and purification solutions for residential and commercial customers. Their product offerings include a range of water softeners, reverse osmosis systems, and whole house filtration units designed to improve water quality and address specific water issues. By focusing on effective water treatment technologies, Pelican Water aims to enhance the health and safety of drinking water for households and businesses alike. The company caters to a diverse customer base, including homeowners looking to improve their water quality, property managers seeking reliable solutions for multiple units, and businesses that require consistent access to clean water. Pelican Water emphasizes the importance of sustainable practices and user-friendly systems, making it easier for customers to maintain optimal water conditions while reducing environmental impact. For more information about their products and services, visit www.pelicanwater.com.
Pelican Water receives high praise for its water systems, with many customers highlighting the great taste and quality of the water produced. Reviewers express satisfaction with the overall performance of their filtration systems, noting significant improvements in water quality and a reduction in chlorine smell. However, there are notable complaints regarding customer service, with several consumers reporting issues such as delayed responses, poor communication, and difficulties with order fulfillment. Some customers have experienced product failures, including malfunctioning filters and systems that did not meet expectations. While many appreciate the product quality and helpful staff, the negative experiences with customer service and product reliability cannot be overlooked.
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