The staff are very helpful and went out…
The staff are very helpful and went out of their way to help book my dream holiday 👌🏻
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
The staff are very helpful and went out of their way to help book my dream holiday 👌🏻
Mikey was very helpful and patient while booking our holiday
I'm currently sat in the jungle in Belize. My wife has just booked our third cruise with Paramount and they are just so easy to deal with. We are now loyal customers and quite simply, you won't regret booking with them. They are quick to respond to any questions you might have and just get things done.
Excellent service , good levels of contact and very speedy booking
Robin was really helpful and knowledgeable. He helped us decide exactly how/what we wanted from our Japan holiday.
This is the second cruise we’ve booked with this company as the first one went so well with Robin. His very patient and went through endless options that we asked for, calling us on Sundays to work around our schedules too. Always would recommend.
Booking with Paramount cruises is just so easy! Mo responded really quickly to my enquiry and gave great advice about flights etc. He then emailed me with the available cabin numbers and within 20 minutes it was all sorted! Mo's friendly manner & impressive efficiency made all the difference. Can't wait for our cruise now!
The sales rep was very knowledgeable and patient. She was very quick to respond to my inquiries and thorough.
they are very helpful staff
Paramount send me regular offers and updates on cruises which is a great way to keep abreast on the many different cruising experiences. I responded to one of those emails and booked a cruise unfortunately the price had increased between the email being sent and me booking my cabin hence 4⭐️ not 5⭐️ The person I spoke to and emailed (Andreia) regarding the holiday was very helpful and knowledgeable.
Friendly and helpful with expert help Really pleased
Wonderful all information given and booking done quickly
Marco the contact we had was at hand for any questions we had and replied very promptly first class
Great experience
All very easy
OMG, shoutout to Robin for absolutely slaying this incredible cruise! Thank you, thank you, thank you! 🙌🚢
Great to be able to speak to a representative, who provided answers and information.
I’m booked to go on my first cruise, and they have made me feel quite comfortable about asking anything about it, no matter how silly I may think it is
Robin was very helpful, was very clear in what was included in the package and was knowledgable about Formula One as well as the cruise associated with the package.
I've just booked my next holiday through Mikey and I'm very pleased with the service I got. I'm travelling solo and had so many options available but he was very patient and helped me with the booking.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.