Paramount Cruises Reviews

Robin was very helpful answered all my questions.

Second time of booking with Paramount. Can’t fault them, easy to contact and get back to you so quickly and really helpful. Tina has booked both cruises and have the best deals I’ve seen online

We dealt with Mo Abiola who helped us with a Mediterranean cruise. Despite lots of to-ing and fro-ing by phone we finally settled on one - we even have a stop off at Sardinia; a place we’ve never been to

Robin was very patient with our enquiry. Able to talk us through the details and a smooth booking. We have used Paramount for several years and always very helpful & informative.

Great service with our booking. Prompt replies to our questions and Andreia was very helpful. I would recommend Paramount cruises

Mo really worked hard to get me the cruise I wanted with flight times etc Also booking a hotel stay to start the holiday off. Best good recommendations!

Mikey Kyriakou was extremely helpful, explaining the options we had, and providing very good advice on dates/school holidays. Despite us planning to book a cruise which was not available, we are now booked on an excellent alternative. Mikey also helped to get our details up to date both with Paramount and NCL. Very happy thank you.

Mo was very good and very friendly, easy to book and is contactable if I have any queries

Tina conlan was very helpful was my first cruise I have booked i will definitely use there site again.

Yes the sales team were very helpful and kind and they helped me find a great curious

We had lots of questions answered thoroughly. We were also given a comprehensive overview of the packakage.

Paramount booked an international connecting flight for us with just 50 minutes connection time. The first flight arrived just 20 minutes late (on an 11hour flight), but this meant there was no time to make our second flight. We therefore arrived at our final destination 9 hours late than scheduled, meaning we lost the first full day of our holiday. Paramount denies any responsibility for their lack of mitigation when selecting our flights. They know full well that the rule of thumb for connection times on international flights is a minimum of 2 hours. Other travel agents (such as the excellent Trailfinders) have an algorithm built into their booking system to mitigate such issues (no visibility of flights with connection times of 2 hours, so unable to book such flights). They simply deflect any issues of this kind to the airline. Cynical, outrageous and arrogant behaviour. Never again with this disgraceful excuse of a travel agent.

Mikey the young man we spoke to didn’t pressure us at all, just gave us what we asked for in a very short time, I feel his customer service is fantastic, If we need to speak personally to him in the the future we know it’s possible.

Great customer service from Mikey. Very helpful and knowledgeable when booking my holiday. Was impressed with the response times to questions and will look to book again in the future with Paramount Cruises due to the excellent service received.

Contacted paramount to get more detail on a package that we liked the look of. Mikey Kyriakou rang me back within a few minutes and answered our initial questions. He was incredibly patient and helpful and knew the answers to every question we had. He then sent me all the details I needed within minutes of our call ending. He was well informed and knowledgeable and really approachable and continued to help us with additional questions over the next couple of days. If it hadn't been for Mikey I am not sure we would have booked! Best service I have received in a long time, and if the holiday is as good well then it is a winner winner all round! Thank you Mikey.

Contacted paramount for a quote on a package that really liked. Mikey Kyriakou Rang me within 10 minutes and sent me all the details I needed. Very informative, very knowledgable and a thoroughly nice chap. People buy from people and this was definitely the case and an hour later we were signed up for our cruise and stay of a lifetime. Fantastic service…. Just hope the holiday is as good.

Extremely happy with the help and support of Mikey at Paramount. Nothing was too much trouble, all questions answered in detail, patient and knowledgeable. Would 100% recommend.

Tina was very professional and helped me through out the process of the booking

Mo was really helpful and quick to answer all my questions