Best price and friendly efficient…
Best price and friendly efficient service.
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Best price and friendly efficient service.
Very helpful and to the point.
Michael Kyriakou was very helpful and answered al my questions.
Communication that actually works, Andreia made the difference, didn't matter how small the question was she helped make sure they were answered and actually some gave advice that helped me and my friends to make the best decisions.. Have also shared the details with a friend to see what they think of the cruise
What a great company to deal with! They are extremely helpful and knowledgeable, with no pressure. We dealt with Mo, who listened and recommended some cruise alternatives. We originally were looking for a cruise around the Canaries, but Mo opened our eyes to other options, and we booked a 19-day holiday and cruise to Asia. it is refreshing when you come across an agent that listens,
This is the second cruise I have booked with Paramount. Mainly because I have found them not only reasonable price wise , but also helpful and friendly. My contact there both times has been Tina Conlon, who has been a great help in fine tuning my Cruise and helping me all along the way with any questions I may have. I can wholeheartedly recommend this company.
Mo is a brilliant advisor, polite and attentive to my requirements for booking- best deals everytime. 2nd time I’ve booked with him, service is faultless and definitely will be booking!
Excellent response and information received to answer questions prior to making a booking.
Andreia was very helpful, not rushing us to book, everything I asked for re flights Andreia checked and gave a few options. Very polite.
Great customer service when booking our cruise. Andriea was very helpful. Would definitely book with them again
Customer service assistant was brilliant and very responsive
Andreia is knowledgeable and conscientious and sorted all our bookings quickly and efficiently.
Great service
My experience with Paramount has been over a few years now and speaking with a variety of staff mostly things are good and they are very informative. The reason for a lower score is a few mistakes in our paperwork.
I dealt with Mikey and he was very helpful and friendly. He made sure I understood everything about the holiday I booked.
Great communication and quick response.
No was really great, very professional and fantastic at answering all my questions
Excellent service
Cruise specialist Andreia was very courteous and knowledgeable, smoothly arranged our travels. Looking forward to upcoming cruise
Tina helped to book exactly what we wanted in good time and in a very friendly way.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.