Wait time
Today I waited well over an hour for an answer from a Panasonic rep on my phone about a product! That is a record for me! They stink! I will NEVER buy another thing from Panasonic! Louis Parisi
P
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Panasonic
Reviews 60•
1.9
Electronics1.9
Poor
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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1.9
Poor
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Panasonic has room for improvement based on customer feedback. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
You don't want this Radio
I'll just relate an effort to buy a am/fm battery/plug-in radio. Nothing fancy here...basic portable radio...sku rf2400. Radio arrived, new batteries installed to exact specs, and battery power didn't work. Plug in fine. Returned the radio and second one arrived. Wife and adult son re-checked my, by the directions, battery install...no battery power to radio. Plug in fine. Panasonic response essentially, Oh well, take it to a Panasonic dealer! Never intended this a "life quest"..just wanted a portable radio.
This company is terrible
This company is terrible. They offer BD-RE DL optical media which is blue ray rewritable disks with a capacity of 50Gb and charge a rediculous amount for them! What are we in the dark ages? Rewriteable optical media is critical for computer data backups. The ability to wipe disks or rewrite them for this purpose is critical for backing up personal private data. The market for rewritable high capacity optical media is held back by companies like this. Rewritable CDs, DVDs, and BD (blue ray) have been around for ages and we still have to pay an arm and leg for it. I'd like to see the market improve with lower cost high capacity rewritable optical media. Today's only real option for backing up personal data to prevent computer disasters is hard drives and hard drives love to fail, the whole reason for backups!
Shoddy shipping for my Lumix camera
I sent my Lumix camera in for repair. I received not one, but three estimates - each asking for more money. The shipping was sub-par and left the camera open to damage. It had a sheet of bubble wrap rolled around it, but the bubble wrap wasn’t secured so the camera slipped out and might have bounced around in the package. The camera seems to work but I hope it didn’t get any internal damage from the lack of appropriate packing. I would not recommend the Panasonic repair service unless something was under warranty.
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60 total • Write a review
Showing 31 - 40 of 56 reviews
JF
Panasonic heatpumps are crap
Panasonic heatpumps are crap. Very noisey. Atuators for fan blades are noisey. Cheap plastic parts expand and contract. Such a horrible nasty machine. You can even hear the outside unit making a racket.
Date of experience: September 29, 2022
DM
I Love My New Panasonic NN-SD65LS Microwave!
Today I bought a Panasonic NN-SD65LS Microwave. I bought it for several reasons. First, I kept having the thin plastic covering of the controls of the other microwaves I bought scratch up with my nails. I didn't do it intentionally but it is ridiculous that manufacturers don't realize that this might happen. So, this is microwave number three in the last three months. This microwave has metal buttons and a metal dial. This will definitely not become scratched. The second reason I bought it was because it is a Panasonic. I have sworn by Panasonic for over 40 years. I had a cassette recorder in the 70s that I dropped on the floor a few times. It didn't hurt it at all. Panasonics are so well made. I have, then, bought many Panasonic products through the years. They work well and really last. Until a few days ago, I didn't know that Panasonic made microwaves. I'm really glad that I found this out. I bought my microwave at Home Depot. If you search my model online, you will see that all of them are black and stainless. Mine is different. It has turquoise accents. For me, this is a pleasant surprise. My kitchen is an eclectic retro kitchen with blue walls to resemble the sky, some red retro small appliances to add color, and flowered curtains among other things. So, this matches perfectly. It gives it the retro look that I have been trying to achieve in my kitchen and this color is perfect to go along with the decor of my kitchen. I don't usually like to write reviews right away because, when I do, things break and I can't take that back. In this case, I am very happy to make an exception because I want to tell people to buy a Panasonic microwave. These are the best microwaves that you can buy for under $500. Mine was $199. I did buy the service plan for $25 just in case but I will be thinking about whether I should cancel it because Panasonics don't break. I only bought the service plan because I have had so many problems with microwaves over the last several years. In total, I have probably bought six microwaves in two years. Some stopped working. Others became rusted. Some had that horrible plastic scratching on the controls. Microwaves have been bad luck for me before now. This microwave does come with the standard owner's manual which I will have to read because I'm not sure how to use this type of microwave. It is a Genius microwave with very many features. I love that it has all of the features too. They will not let me post a link here. So, I have listed the features. There might be other ones that I don't know about yet. Popcorn Button Sensor Reheat Button Sensor Cook Button Power level Button Auto Defrost Button Keep Warm Button Cooking Timer/Clock Button More Button Increase the cooking time by 10% or 20%. Less Button Decrease the cooking time by 10% or 20%. Start, Weight/Time, and Sensor Menu Dial You can set standing time, delayed start, or keep warm. It even has a child safety lock. Moms and Dads, you really need to consider this one. I'm thrilled to death that I found this microwave and I highly recommend buying a Panasonic microwave the next time you need to replace your microwave.
Date of experience: September 17, 2022
dg
Have bought 3 Panasonic soup makers
Have bought 3 Panasonic soup makers - in each case the motor has packed up after 15 sessions even though I followed dicing rinstructions - very disappointing dave
Date of experience: August 3, 2022
K
KS
US
Panasonic lumix Leica woww
Panasonic. Mi far conoscere Al mondo di Elettronica.. Acquistato vari Prodotti di marchio Panasonic.. Dvd,,Telecamera dv,, ecc. Ultimo acquisto Macchina fotografie Lumix... fa foto da paura.. binari insieme obiettivo lumix Leica ,, e una spettacolare ,,, provare per credere.. ho scoperto mondo di foto grafia con lumix e Leica.. grazie voi e team di Panasonic.
Date of experience: July 29, 2022
WR
My TV came without a remote
My TV came without a remote, reached out to after care but no response .
Date of experience: July 5, 2022
t
terry
US
Completamente insoddisfatta
Completamente insoddisfatta, ho comprato un estrattore panasonic presso un punto vendita lontano da casa mia, al rientro, nel montare l'elettrodomestico ho visto che mancavano ben 4 pezzi. Ho chiamato il negozio dove ho fatto l'acquisto, dicendo loro che non potevo andare fin lì per la sostituzione, allora mi hanno indirizzato verso il negozio più vicino a me per fare l'esposto. L'addetto al reparto ha prontamente inviato una mail, con i dovuti allegati. Dopo più di due mesi, dopo i dovuti solleciti e varie telefonate inutili e inefficaci Panasonic si degna di rispondere che la questione non è di loro competenza. Come se l'imballaggio l'avesse fatto qualcun'altra!? Intanto è passato troppo tempo e per il centro assistenza del negozio dove è avvenuto l'acquisto non ho diritto alla sostituzione, ma solo ad uno sconto. Ora sono costretta a comprare i pezzi mancanti, che non costano poco, per veder funzionare l'estrattore. Mi sento imbrogliata per non dire derubata.Mai più comprerò un prodotto Panasonic.
Date of experience: June 17, 2022
v
I both heat pomp water to air in…
I both heat pomp water to air in november, every month i have problems. it's working on back up mode and use electricity heater to warm up water. Support is so bad i have to wait 2 weeks and nobody came to fix it Don't choose panasonic !!!
Date of experience: March 19, 2022
R
RW
US
Warantee impossible to use...
I bought an oral irrigator (on amazon mexico, that came from amazon.com usa). It broke before the warranty. I wrote to Panasonic after registrating my product, and theyt are asking me to mail the irrigator to them for repair. They would only cover 50% of the costs for the shipment. Shipping an irrigator from Mexico to Florida will cost maybe 70 USD. It is not worth it. I am very disappointed by the warantee, that basically is impossible to use. Better to not offer warrantee if you cannot handle it. Goodbye Panasonic. 5th irrigator I buy from your brand. Last one.
Date of experience: January 21, 2022
IW
My Smoothest Electric Shaver as Close as a Blade
My Wife bought me my first Panasonic Electric Shaver. I have always used two other Famous Brands . My Panasonic Es Lv67 was a Xmas Present and I tried it for the first time on Xmas Day. My Wife felt my Face and she was Astonished she said it was as Smooth as a Babies Bottom and she told my Daughter to feel it. My Daughter agreed. I felt it and the only time that I have had a Shave that close was with a Proglide 5 Blade Razor but I cut my face a few times with that because I am a Mechanic and my Face is not Smooth normally.
Date of experience: January 9, 2022
NC
Panasonic Sucks
Panasonic sucks. Their web pages are broken. You can't register a product. That means you can't get the extended warranty. Their email responses are brain-dead. Good products. The worst customer service.
Date of experience: January 3, 2022
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