Wait time
Today I waited well over an hour for an answer from a Panasonic rep on my phone about a product! That is a record for me! They stink! I will NEVER buy another thing from Panasonic! Louis Parisi
P
Claimed profile
Panasonic
Reviews 60•
1.9
Electronics1.9
Poor
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
1.9
Poor
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Panasonic has room for improvement based on customer feedback. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
You don't want this Radio
I'll just relate an effort to buy a am/fm battery/plug-in radio. Nothing fancy here...basic portable radio...sku rf2400. Radio arrived, new batteries installed to exact specs, and battery power didn't work. Plug in fine. Returned the radio and second one arrived. Wife and adult son re-checked my, by the directions, battery install...no battery power to radio. Plug in fine. Panasonic response essentially, Oh well, take it to a Panasonic dealer! Never intended this a "life quest"..just wanted a portable radio.
This company is terrible
This company is terrible. They offer BD-RE DL optical media which is blue ray rewritable disks with a capacity of 50Gb and charge a rediculous amount for them! What are we in the dark ages? Rewriteable optical media is critical for computer data backups. The ability to wipe disks or rewrite them for this purpose is critical for backing up personal private data. The market for rewritable high capacity optical media is held back by companies like this. Rewritable CDs, DVDs, and BD (blue ray) have been around for ages and we still have to pay an arm and leg for it. I'd like to see the market improve with lower cost high capacity rewritable optical media. Today's only real option for backing up personal data to prevent computer disasters is hard drives and hard drives love to fail, the whole reason for backups!
Shoddy shipping for my Lumix camera
I sent my Lumix camera in for repair. I received not one, but three estimates - each asking for more money. The shipping was sub-par and left the camera open to damage. It had a sheet of bubble wrap rolled around it, but the bubble wrap wasn’t secured so the camera slipped out and might have bounced around in the package. The camera seems to work but I hope it didn’t get any internal damage from the lack of appropriate packing. I would not recommend the Panasonic repair service unless something was under warranty.
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All reviews
60 total • Write a review
Showing 41 - 50 of 56 reviews
G
Gerard
US
De cashback administratie van panasonic…
De cashback administratie van panasonic is een ramp. Veel te veel info vragen ze. Het ergste is nog dat je de EAN in moet vullen. Maar ze leggen niet uit hoe die er uit ziet.Ben er een uur mee bezig geweest. En dat voor die rottige 50 euro.
Date of experience: December 11, 2021
KY
I have bought several of your products…
I have bought several of your products and they have been of good quality, but with my last purchase my product came in bad condition and I tried to contact you and you did not offer me any solution.
Date of experience: December 9, 2021
C
Consumer
US
Terrible customer support!
I bought a shaver which included a "warrantee". Cannot reach anyone to discuss problems. Terrible customer support! I am in business myself, and I find this unacceptable! I would caution anyone about this company's customer support.
Date of experience: October 21, 2021
rd
Microwave
I bought a Panasonic Inverter Microwave from Walmart, it messed up in less than 10 months from when I bought it, when I finally figured out how to get a hold of them because they make it nearly impossible to be able to contact them, they told me to take it to a service center that wasn’t even in business anymore (this is proof of how terrible of a company they are) and then told me they would contact me when they found a solution, after so long I had to send it out and finally I got it back which wasn’t even fixed and came back scratched to the point it wasn’t even looking new anymore. All they said was that they were sorry, didn’t even bother offering a refund or anything. PANASONIC is a sh!t company and I would advise you to NEVER pay for insurance on their products either, their products are sh!t and you will just waste money on both the item and the coverage because it will be useless.
Date of experience: March 20, 2021
TV
Great company for long lasting products!
Our Panasonic Plasma TV is 12 years old and still works! I also vlog with a Panasonic 4K camera that works great! I love that Panasonic makes home phones that tell who who is calling instead of a normal ring. I love that you make quality products for a good price. I paid $300 for the camera on a sale. I would recommend Panasonic. I hope Panasonic does not die soon.
Date of experience: March 4, 2021
Q
Panasonic OLED TX-55HZW984
Panasonic OLED TX-55HZW984 55inch Oled TV, good Quality, good manual build quality better than LG or Samsung, which I had before this, had a Panasonic as my first Led tv ( Panasonic Viera) still amazed by the quality then and Now. I can recommend the Panasonic Old, it won't be a disappointment.Value for money
Date of experience: January 5, 2021
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