As per normal I always get top notch personal service from Catherine and the rest of the team at Panache.
Great service from Amanda, price was good too
Certainly made my holiday cheaper booked direct with Princess your price knocked spots off it Kathryn always helpful and knowledgeable Flights and hotels need to be booked later in year another review on how that goes maybe
Excellent. Milo was really helpful (and patient with us) booking our holiday. Saved us a bit of money too
Very prompt and efficient. Friendly and Courteous. Found a good priced cruise for us
Nicola made the whole process of booking our cruise very easy she was very knowledgeable
knowledgeable friendly and effective commnuication
Helen is extremely knowledgeable about the cruise to the Antartica that we were booking. Talked me through everything from start to end. Answered all questions & nothing too much trouble. Was able to find us a very good deal for single occupancy cabins. I would not hesitate to recommend using Panache Cruises. Extremely happy with service we received.
Booked a 9 person family holiday with Scott. Everything went to plan, got the staterooms we were after and having booked before it was a breeze to book basically just supplying the credit card details for the deposit. Thanks again. 5 Star Service
Friendly, knowledgeable, efficient. Incredibly quick response from first enquiry. All questions answered, all matters resolved. Booking made. Amazing. In my experience the real test comes if you hit a glitch - none yet!
We have just booked a cruise with Milo who went above and beyond to help us get the right cruise the service was excellent Milo is a great asset to the company and very knowledgeable. I hope Milo gets to see this review. Gerald and Norma
We have just booked a cruise to Alaska with Katy who was fantastic. This is the second time we have booked a cruise through her and she is very knowledgeable and helpful. Katy is always efficient and keeps in touch throughout the whole process with any up to date information until we join the ship so we have no worries about forgetting anything. Thank you!
Options were priced up for us to compare. Very happy with the deal offered. Straightforward booking process with a patient and personable operator.
Nicola was great and very helpful booking our first cruise. She had great knowledge of the ship and helped us with having confidence on our choice. Definitely recommend them and her.
Nicola was extremely helpful and patient with getting the booking right for me nothing was too much trouble and she continues to be helpful throughout
I contacted Panache Cruises as I had been trying to source a small boat Greek Islands cruise ship which had cabins with balconies. Whilst my own research had thrown up one potential company, I wanted to be sure there were no others out there that may have offered similar or even better options. Also, having seen the reviews of Panache Cruises, I felt more confident of arranging any booking through them, particularly as I wanted to book additional pre-cruise accommodation. My contact Jack Busby was exceedingly helpful and then promptly sorted out the option that best suited my and my sister's requirements and subsequently confirmed the reservation.
My contact with Panache Cruises is Jill Hurst and I am finding her more than helpful as well as friendly and knowledgeable with handling my business. This is our 3rd Silver Sea cruise and another one coming up in 2026, Panache have previously looked after us and we have no worries that their service will continue. I am a great believer in 'People'!, without good people life can get so frustrating, this is not the case with Jill. Well done to you and the Panache team.
My agent at Panache (Scott) was immediately helpful and on the ball. He quickly secured the cruise holiday and arrangements at either end of it that I wanted and so all was booked within about an hour - all good.
Nicola contacted me promptly after my initial enquiry and found me a very good deal on the cruise I was looking to book. She was knowledgeable about the cruise line and the ship and gave me confidence in my choice of cruise.
Karoline understood my requirements and supplied an exact match
Based on analysis of 3 reviews rated 1-2 stars for Panache Cruises
“Panache ask for a review immediately after booking when customers have not had the complete experience”
“Panache ask for a review immediately after booking when customers have not had the complete experience”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Panache Cruises is a specialist in luxury cruising, offering a diverse array of ocean, river, expedition, and yacht cruises for discerning travelers. With a team that boasts decades of experience in the luxury cruise sector, the company is dedicated to providing personalized service tailored to each client's specific preferences and needs. Their commitment to customer satisfaction is reflected in their "Nothing Is Too Much Trouble" philosophy, ensuring that every detail of the cruise experience is meticulously planned. Targeting affluent travelers seeking high-quality, bespoke cruise experiences, Panache Cruises emphasizes financial security by being fully ABTA and ATOL bonded. Customers can expect award-winning service, a best price guarantee, and the opportunity to earn reward points when booking their luxury vacations. For those planning to set sail in 2025, 2026, or 2027, Panache Cruises aims to create unforgettable journeys on the world's finest cruise lines.
Panache Cruises receives overwhelmingly positive feedback from customers, highlighting exceptional service and a seamless booking experience. Reviewers frequently praise the knowledgeable and friendly staff, such as Jill and Joe, who provide prompt responses and personalized assistance throughout the booking process. Many express confidence in the agents' ability to handle their requests, making the experience enjoyable and stress-free. The company's commitment to customer satisfaction is evident, with clients noting the ease of communication and the attentiveness of the team. While there are a few isolated complaints regarding specific issues, they are vastly outnumbered by the positive experiences shared. Overall, Panache Cruises is highly regarded for its outstanding service and expertise in cruise bookings.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.