Paisley Freight has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
Booked a collection. Was given a 2 hour expected collection time. Was in my garage getting it ready for collection. They rung my doorbell and 60 seconds later left. It takes me that to walk from my garage. After speaking to paisley freight the supervisor is rude and unhelpful. Would not recommend
Great service, booked on Sunday for Tuesday collection and delivered this morning (Wednesday). Thanks
Firsr class performance .. very impressed! Many Thanks.
I recently sent two bikes with them via their courier partner. I couldn't believe the damage that was inflicted to both bikes on separate occasions. I seen photos of the damage and I must admit it was shocking. The bikes where properly packed up in bike boxes with internal wrapping for more protection. I have sent bikes in the past with no problems until now. Both of these bikes where practically brand new as well. One of the pictures it looked like the box had been run over by a lorry? That was bad enough but what was really terrible was the lack of support and negative responses from them about trying to resolve this or indeed make a farcical claim through their so called insurance, it looked liked you had a form to fill in that asked everything from you which wasn't really all that relevant in my mind? My feeling is that this was to put you off claiming (maximum £100)? Anyway shocking service from them recently and would never use them again.
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paisleyfreight.com690 total • Write a review
Excellent service and you can actually speak to a real person!! Makes life simple and no stress. Had tried e-bay couriers but after trying to book was informed item was on a no list. Crazy or what! One call to Paisley and it was sorted, thanks
Date of experience: February 14, 2019
Transport arranged at short notice, picked up early delivered in 24 hrs. Could not fault service
Date of experience: February 12, 2019
FAST AND BRILLIANT FOR BIKES AND LARGE CAR PARTS !
Date of experience: February 11, 2019
US
Paisley Freight was recommended by several for shipping bikes. Was very impressed with this service. Picked up the package from central(ish) Scotland and delivered to the Isle Of Wight next day in perfect condition. Would definitely use again.
Date of experience: February 8, 2019
Absolutely shock horror service from these guys. Failed to deliver and then tried charging me again to make a redelivery. Then outright refused to hand my goods back over. Absolutely disgusted with the service provided by the very unprofessional lady on the service desk. Avoid this company at all costs, very shady operation with very bad intentions. Use literally anybody else to deliver your goods... I would've received a more trustworthy service asking a stranger to deliver my goods.
Date of experience: February 6, 2019
Excellent service. Very good rates. Will definitely use again
Date of experience: February 6, 2019
Excellent pickup and delivery, first time used, had to ring customer service, found them very helpful. And excellent value.
Date of experience: January 30, 2019
Brilliant service, parcel was picked up and delivered next day , received text to give me two hour time slot for Delivery. Would use their service again , and highly recommend
Date of experience: January 24, 2019
