Paisley Freight has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
Booked a collection. Was given a 2 hour expected collection time. Was in my garage getting it ready for collection. They rung my doorbell and 60 seconds later left. It takes me that to walk from my garage. After speaking to paisley freight the supervisor is rude and unhelpful. Would not recommend
Great service, booked on Sunday for Tuesday collection and delivered this morning (Wednesday). Thanks
Firsr class performance .. very impressed! Many Thanks.
I recently sent two bikes with them via their courier partner. I couldn't believe the damage that was inflicted to both bikes on separate occasions. I seen photos of the damage and I must admit it was shocking. The bikes where properly packed up in bike boxes with internal wrapping for more protection. I have sent bikes in the past with no problems until now. Both of these bikes where practically brand new as well. One of the pictures it looked like the box had been run over by a lorry? That was bad enough but what was really terrible was the lack of support and negative responses from them about trying to resolve this or indeed make a farcical claim through their so called insurance, it looked liked you had a form to fill in that asked everything from you which wasn't really all that relevant in my mind? My feeling is that this was to put you off claiming (maximum £100)? Anyway shocking service from them recently and would never use them again.
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paisleyfreight.com690 total • Write a review
Excellent service for couriering a wheel. Had to contact them to confirm packaging standards, extremely helpful. Would definately use again.
Date of experience: April 11, 2019
Fantastic service! Two car seats collected in Yorkshire on Monday afternoon, delivered safe and sound to Cornwall Tuesday afternoon. Can't fault the service in any way. Highly recommended!
Date of experience: April 9, 2019
easy to use website, simple booking, perfect packing instructions. Email confirmation, easy collection first cleass tracking. Ta very much
Date of experience: March 15, 2019
Great service could not ask for any thing more and very cheap too
Date of experience: March 11, 2019
4 x alloy wheels &Tyres arrived safe & secure with no issues would use them again if needed AAAAA++++++
Date of experience: March 4, 2019
Overall a quick service, only poor experience was booking over the weekend when they’re not open - this resulted in the email confirmation of the collection/delivery date being received on the day of collection, no use as I was already at work. Only was to rearrange was to pay their missed collection fee, another £9.99! Try not to book weekends for a better experience.
Date of experience: February 28, 2019
I could not ask for anything more super fast delivery
Date of experience: February 20, 2019
Excellent service with great communication and tracking information, first class
Date of experience: February 14, 2019
