Origin Energy Reviews

Always polite and helpful

Well they contacted me after I signed up elsewhere. I was expecting that, but i get so many calls asking me to change. Maybe origin could be more proactive knowing there are account predators out there. Stay in contact with your clients re changes.

I sent through my message about ways to contact you being 'Profoundly Deaf ' . And Kiel was back to me within 3 hrs and extremely helpful. Well done Kiel and thank you again

Ina, very quick response and helpful email

Polite, precise information, helpful.

Haris was very friendly and helpful. I was having issue with my internet and he advised me to do few things and updated the internet. Have also provided with more knowledge about router setup and things which was very useful. Appreciate the work he did. Thank you so much

This young Lady was patient and extremely helpful throughout, in renewing our new Electricity contract.

The pleasant manner the operator had. He was most helpful, & patient.

Name change service

Yeah Craig did a great job answering my questions. He managed to refit and save us a few more dollars. You can only do so much with what our caring government……🥴….have dealt us!!

Was an easy and informative transaction to update my go variable electricity plan and was also offered internet but I don't need a plan at this point and time. He was very polite and was listening and answering all my queries that i needed to check.thank you, a very pleasant phone call

At 5.15 pm I was expecting a long delay on the phone, but was only on hold for 1 minute. Lachlan was extremely helpful, answered my queries and updated my gas plan. Excellent service and one of the reasons I remain a loyal Origin customer.

Nour was very understanding and was very polite, patient and has given me lots of advice to help save power and money. And was very very helpful. Was very pleased and I'm very greatful. Thank you so much.

customer service person , took note of my slightly garbled enquiry , and made sense of it , Now have an unproved electricity plan '

The gentleman was very helpful and considerate ,due to my age ,

Holly was very clear and concise with her service. Answered all my questions and was prompt in sending me the information I requested.

We had some questions in regards to our Origin account and John Jacinto from Origin did a great job. All of our questions was answered professionally by John Jacinto and he sent us also a email with further advice. Great job John Jacinto and Origin

What made my experience great was the service from the guy on the phone. He spent 45 min with me making sure all my questions were answered, went through my bill and gave me some great recommendations. His customer service was outstanding and he should be recognised by his superiors. It was nothing about Origin Energy that was great. We all know every energy company is there to completely rip us off. This has been proved over and over. If you ever think you are getting a good deal, your not. Don't be fooled. The government is doing nothing to help us and letting them all get away with charging us way too much for a staple of life. The government is completely in on this. They want us all poor and unhappy!