Review summary

Orbit Car Hire receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

BG
Orbit car hire and Alma were very…

Orbit car hire and Alma were very efficient, collecting and returning the car was seamless

p
Pick up was quick and efficient

Pick up was quick and efficient

R
Rented a car for 5 days

Rented a car for 5 days. No issues and great company.

k
Good service

Good service, pollite customer service, rental location conveniently at the main railway station, fairly new car worked fine :)

Company details

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
M
5 out of 5 stars

Everything Perfect.

Perfect communication. Great car. Recommend for All.

Date of experience: June 26, 2025

CC
5 out of 5 stars

Excellent customer service. Very efficient booking system and it…

Very efficient booking system and it was an easy telephone call to make a change afterwards.

Date of experience: June 25, 2025

GC
5 out of 5 stars

Easy quick and efficient

Easy quick and efficient

Date of experience: June 25, 2025

PR
4 out of 5 stars

The car as great

The car as great, I was waiting for 20 minutes to get served and there was only 1 person in front of me and I had to stand outside in the heat to wait. The lady who served me was very nice and polite, but I didn’t like the heavy sales and scare tactics regarding the extra insurance. Nobody was there to question about the car on pick up or drop off, but no problems so it was ok.

Date of experience: June 25, 2025

MA
5 out of 5 stars

First time using this company

First time using this company. This was the cheapest car hire I found after cancelling others I had booked with. I booked 3 weeks before I needed car which turned out to be the cheapest time for me. Book early and check back to get best price.

Date of experience: June 25, 2025

B
5 out of 5 stars

Great price and selection of car.

Great price and selection of car.

Date of experience: June 25, 2025

R
1 out of 5 stars

Fraudulent insurance - cover only kicks in after excesses of €5800

We bought premium insurance with orbit, but the excesses total €5800 blocked on the credit card. Reducing this block to €100 has cost an additional €520. How does this industry get away with such flagrant fraudulent behaviours.

Date of experience: June 24, 2025

N
5 out of 5 stars

Good communication and service

Good communication and service from the Orbit representative, even after EasyJet changed the flight twice!

Date of experience: June 24, 2025

MG
1 out of 5 stars

Not based in the UK and can’t find a…

Not based in the UK and can’t find a registered office to take legal action to recover the over £700 out of pocket and countless hours trying to sort this nightmare!

Date of experience: June 24, 2025

G
4 out of 5 stars

Really good price

Really good price

Date of experience: June 23, 2025

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