Decent service with some hiccups
Most of the time everything goes smoothly, but I've had a few instances where drivers showed up late without notice. The customer service team is responsive when issues arise though.
Open Care Senior Plan appears to be a transportation service designed specifically for senior citizens. The service likely provides specialized vehicle transportation options that cater to the mobility needs and accessibility requirements of older adults. This may include features such as wheelchair-accessible vehicles, door-to-door service, or medical appointment transportation for seniors who require assistance with travel.
Reviewers consistently report positive experiences with Open Care Senior Plan. Customers often highlight drivers, service, comfortable, vehicles.
A minority mention drawbacks around mixed, mixed experience, mixed experience some, experience. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Open Care Senior PlanThis company | — | 0 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Open Care Senior Plan. Filter by what matters to you.
Most of the time everything goes smoothly, but I've had a few instances where drivers showed up late without notice. The customer service team is responsive when issues arise though.
The drivers are great and really know how to assist elderly passengers safely. My only complaint is the pricing - it's quite steep for frequent use. Would love to see more affordable options for seniors on fixed incomes.
The service itself is solid - clean vehicles and courteous drivers. My main issue is with the booking system which can be confusing for seniors who aren't tech-savvy. A simpler phone-based system would be much better. Also had one driver who seemed rushed, but that was an exception.
Quick answers to the questions people ask most.
The Open Care Senior Plan provides door-to-door transportation services for medical appointments, grocery shopping, pharmacy visits, and other essential errands. Our trained drivers assist with mobility aids and ensure safe, comfortable travel for seniors.
Our transportation services operate Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. We're closed on Sundays and major holidays, though emergency medical transport may be available.
We recommend scheduling rides at least 24-48 hours in advance to ensure availability. Same-day requests may be accommodated based on driver availability and route scheduling.
Pricing varies based on distance and service frequency, with discounted rates for plan members. Contact our customer service team at the number provided for detailed pricing information specific to your location and needs.
Yes, our fleet includes wheelchair-accessible vehicles and all drivers are trained to assist with mobility aids. Please inform us of any special mobility requirements when scheduling your ride.
Rides can be cancelled up to 2 hours before the scheduled pickup time without penalty. Cancellations made less than 2 hours in advance may incur a small fee.
You can reach us by phone during business hours to schedule rides or ask questions. Our customer service team is also available via email for non-urgent inquiries and general information.
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All our drivers undergo comprehensive background checks and receive specialized training in senior care and safety protocols. They are also trained in first aid and CPR for your peace of mind.
Yes, authorized family members or caregivers can schedule transportation services for plan members. We require prior authorization and contact information to be on file for security purposes.
If your ride is delayed, we'll contact you immediately with updated arrival times. In the rare event of a no-show, we'll arrange alternative transportation and provide service credits as appropriate.
Open Care Senior Plan appears to be a transportation service designed specifically for senior citizens. The service likely provides specialized vehicle transportation options that cater to the mobility needs and accessibility requirements of older adults. This may include features such as wheelchair-accessible vehicles, door-to-door service, or medical appointment transportation for seniors who require assistance with travel.