Open Care Senior Plan appears to be a transportation service designed specifically for senior citizens. The service likely provides specialized vehicle transportation options that cater to the mobility needs and accessibility requirements of older adults. This may include features such as wheelchair-accessible vehicles, door-to-door service, or medical appointment transportation for seniors who require assistance with travel.
Reviewers consistently report positive experiences with Open Care Senior Plan. Customers often highlight drivers, service, comfortable, vehicles.
A minority mention drawbacks around mixed, mixed experience, mixed experience some, experience. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Open Care Senior PlanThis company | — | 0 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
12 reviews of Open Care Senior Plan. Filter by what matters to you.
10 months ago
Some drivers are wonderful - patient, helpful, and professional. Others seem like they're just going through the motions. The inconsistency in service quality is disappointing for the price point.
10 months ago
This service has made getting to my various doctor appointments so much easier. The drivers understand that medical visits can run long and they're flexible with pickup times. Very grateful for this o... See more
10 months ago
Most of the time everything goes smoothly, but I've had a few instances where drivers showed up late without notice. The customer service team is responsive when issues arise though.
10 months ago
Professional drivers who actually care about their passengers. They wait patiently while I get situated and always make sure I'm comfortable before driving off.
Quick answers to the questions people ask most.
The Open Care Senior Plan provides door-to-door transportation services for medical appointments, grocery shopping, pharmacy visits, and other essential errands. Our trained drivers assist with mobility aids and ensure safe, comfortable travel for seniors.
Our transportation services operate Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. We're closed on Sundays and major holidays, though emergency medical transport may be available.
We recommend scheduling rides at least 24-48 hours in advance to ensure availability. Same-day requests may be accommodated based on driver availability and route scheduling.
Pricing varies based on distance and service frequency, with discounted rates for plan members. Contact our customer service team at the number provided for detailed pricing information specific to your location and needs.
Yes, our fleet includes wheelchair-accessible vehicles and all drivers are trained to assist with mobility aids. Please inform us of any special mobility requirements when scheduling your ride.
Rides can be cancelled up to 2 hours before the scheduled pickup time without penalty. Cancellations made less than 2 hours in advance may incur a small fee.
You can reach us by phone during business hours to schedule rides or ask questions. Our customer service team is also available via email for non-urgent inquiries and general information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Some drivers are wonderful - patient, helpful, and professional. Others seem like they're just going through the motions. The inconsistency in service quality is disappointing for the price point.
This service has made getting to my various doctor appointments so much easier. The drivers understand that medical visits can run long and they're flexible with pickup times. Very grateful for this option.
Most of the time everything goes smoothly, but I've had a few instances where drivers showed up late without notice. The customer service team is responsive when issues arise though.
Professional drivers who actually care about their passengers. They wait patiently while I get situated and always make sure I'm comfortable before driving off.
After my husband stopped driving, we were worried about getting around. This service has been fantastic - the drivers are trained to work with elderly passengers and they're never impatient. The vehicles are equipped with safety features that give us confidence.
Reliable transportation with drivers who understand senior needs. The booking process could be simpler, but once you get the hang of it, it works well. Vehicles are always clean and comfortable.
Been using this service for about 6 months now. The drivers know what they're doing with seniors and the cars are well-maintained. However, the cost adds up quickly if you need frequent rides. Would appreciate some kind of bulk discount program.
This transportation service has been a lifesaver for my 78-year-old mother. The drivers are patient and professional, always helping her with her walker and groceries. The scheduling is reliable and the vehicles are clean and comfortable. Only minor complaint is that sometimes the wait times can be a bit long during peak hours.
The drivers are great and really know how to assist elderly passengers safely. My only complaint is the pricing - it's quite steep for frequent use. Would love to see more affordable options for seniors on fixed incomes.
The service itself is solid - clean vehicles and courteous drivers. My main issue is with the booking system which can be confusing for seniors who aren't tech-savvy. A simpler phone-based system would be much better. Also had one driver who seemed rushed, but that was an exception.
Been using this for over a year now and couldn't be happier. The drivers are specially trained for elderly passengers, vehicles are spotless, and they even help carry groceries to my door. Worth every penny for the peace of mind it gives my family.
As someone with mobility issues, I appreciate how accommodating the drivers are. They help me in and out of the vehicle safely and the seats are comfortable for longer trips to medical appointments.
All our drivers undergo comprehensive background checks and receive specialized training in senior care and safety protocols. They are also trained in first aid and CPR for your peace of mind.
Yes, authorized family members or caregivers can schedule transportation services for plan members. We require prior authorization and contact information to be on file for security purposes.
If your ride is delayed, we'll contact you immediately with updated arrival times. In the rare event of a no-show, we'll arrange alternative transportation and provide service credits as appropriate.
Open Care Senior Plan appears to be a transportation service designed specifically for senior citizens. The service likely provides specialized vehicle transportation options that cater to the mobility needs and accessibility requirements of older adults. This may include features such as wheelchair-accessible vehicles, door-to-door service, or medical appointment transportation for seniors who require assistance with travel.
