Online Legal India

Helpful sarvice

Best service

Worst Experience ever I registered with OLI in January to get a GST certificate for my new firm. Upon registering they kept calling me every day to make the payment and get the process started and assured that i will get my certificate in 15 days saying it usually takes 7 days but we like to keep a buffer. Its been 5 months now and i haven't received any certificate or response from their team. It is so incompetent that even the seniors don't know what they are doing, they have hired cheap 10th class kids for their customer support. The senior staff makes spelling mistakes while filling the form when you have provided all the documents and the details are literally printed on the given document. A simple copy and paste task seems too much to handle by OLI team. Every time you want to speak to a customer support executive some random person will take the call who has no idea what he/she is doing and has one script that has "I have raised a call back request and our senior executive will call and address your issue" thats all they can speak! and guess what they never call back. its been over 5 months and i am still waiting for my call back and my GST certificate. I got frustrated and requested for a refund and guess what i am still waiting for a call back from their senior executive. imagine how frustrating it is to be excited to start your own small scale business to support your family and companies like Online legal india take advantage of your innocence and keep making you run around in circles like a clown. Now all my excitement is suppressed and i have lost all the motivation to get things done. I have been running around OLI for 5 months! they never respond to your emails never call back never can give you a proper feedback or guide you to what needs to be done. this is the worst firm to work with. THE WORST OF ALL

I’ve been using Online Legal India for quite a while now, and they’ve handled my last couple of cases. One thing I really appreciate is the convenience they offer—most of their services are easy to access and manage. That said, there are a few challenges, mostly around communication. The main issue is that you can’t directly call your assigned lawyer. All the numbers they use are one-way—you can only receive calls from them, but can’t call them back. This becomes frustrating when you miss a call and have to go through the whole process of raising a callback request and waiting for them to call you again. Sometimes they call when you’re in the middle of something, and if you miss that, the cycle just repeats. Another technical hurdle I’ve faced is that most of their calls get marked as spam by Truecaller. I use both Truecaller Premium and Airtel’s spam filter on my iPhone. Because of this, their calls often get silenced without me even knowing they tried to reach me. This has happened multiple times. I’ve already shared this feedback with them, and they were receptive—so I hope they take steps to improve this. Despite these issues, I have to say the overall service is solid. Most of the lawyers assigned to me have been responsive and helpful. Sure, a few were not up to the mark—but that’s expected when you’re working with a large team. Overall, I’ve had a good experience. Customer support also deserves a special mention. There have been times when my case was stuck, and I needed clarity. On one such occasion, I spoke to a support agent named Avilash Chowdhury. He was incredibly empathetic, took the initiative to coordinate with the backend team, escalated my case to the lawyer’s manager, and gave me the reassurance I needed. That kind of customer service is rare and deserves recognition. In summary, Online Legal India is a convenient and reliable platform with a few system-related challenges that, if addressed, could make the experience near-perfect. They get the job done, and more often than not, they do it well. Kudos to the team—and especially to Avilash Chowdhury—for going above and beyond when it mattered most.

Avilash chudray Nice person

14/05/25 Soumi helps me with Amazon verification code very easily.

Biggest fraud business. They just have a lot of sales people who make fake promises. I had earlier written a negative review but these people harrassed me and again made false promises to make me delete the comment/review. These guy especially a guy named Fardin Ali Khan is the biggest fraud. Please avoid using these services and take other options. Please don't waste your money and trust on them.

Thank you Jeet Dutta the customer care executive for the timely help

Very professional

Sudeshna was very helpful and professional.

This is fraud company don’t trust on reviews, all reviews are fake.

Properly Explain by Avilash Chowdhury

Thanku For Atanu

No help provided,

Raja das help with providing me great solution to my issue.

good services

Thank you 👍 Mam ....

nice satisfy for the talk

Good service

I read the reviews on trustpilot and purchased for trademark registration, its been a week, nothing is started. this all fake reviews not a real. dont trust this people. Edit ; after this review they contact me fastern the process but still its late process.