Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
Convenient, prompt
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Very efficient and feel looked after very well
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onlinedoctor.superdrug.com1,000 total • Write a review
Male Pharmacist at Lancaster was lovely . Great service
Date of experience: November 11, 2024
Order was available from store within one day.
Date of experience: November 11, 2024
The nearest branch you said that I could collect my prescription was Redruth, 30 minutes drive from me. You then sent me a message to say I could collect my prescription, when I got there I was told they didn’t have it in stock and wouldn’t be there until the next day. They told me they don’t know what stock they have when they send out the messages.
Date of experience: November 11, 2024
Fast, easy and efficient service. Would use again.
Date of experience: November 9, 2024
US
My medication order failed to show up at the Pharmacy I'd chosen despite receiving an email saying it was ready to collect. The pharmacy told me the only option was to call their number... which I did only to be told I have to follow this up through their website. I did and no-one responded until another follow-up call. I will not be using superdrug again
Date of experience: November 8, 2024
Provided me with medication quicker than the NHS could. Did not have to spend ages on the phone. Not cheap though.
Date of experience: November 7, 2024
Geesans was very polite, reassuring, patient and very knowledgeable.
Date of experience: November 5, 2024