Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
Convenient, prompt
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Very efficient and feel looked after very well
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onlinedoctor.superdrug.com1,000 total • Write a review
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Buying two batches of the medication required for two people sharing the same e mail address proved to be very difficult, even though the on line doctor could see what the issue was because the answers to medical questions were different as were the ordered brand names. So one order was rejected. This needs to be streamlined or at least the option to supply more information needs to be available. Picked up meds two days after the earliest date and they were swamped by the amount of pre packed orders which made finding them difficult. But otherwise the online process for a single order is good.
Date of experience: November 19, 2024
Order :17208404, this was my 1st time using this service, i placed my order Friday afternoon, for the medication I needed, as i needed it urgently i paid for delivery and it has just arrived Saturday lunchtime, brilliant service cannot fault at all. If I'd needed to go through my local GP practice I'd still be waiting for an appointment, will definitely use again if I need to.
Date of experience: November 16, 2024
Generic drug was not available so a more expensive alternative was provided at same cost
Date of experience: November 15, 2024