Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 801 - 810 of 996 reviews
c
3 out of 5 stars

Buying two batches of the medication…

Buying two batches of the medication required for two people sharing the same e mail address proved to be very difficult, even though the on line doctor could see what the issue was because the answers to medical questions were different as were the ordered brand names. So one order was rejected. This needs to be streamlined or at least the option to supply more information needs to be available. Picked up meds two days after the earliest date and they were swamped by the amount of pre packed orders which made finding them difficult. But otherwise the online process for a single order is good.

Date of experience: November 19, 2024

KP

K P

US

1 out of 5 stars

they cancelled my morning after pill…

they cancelled my morning after pill delivery by mistake, upgraded me to the 5-day one, but it was too late and now i am pregnant and have to go through an abortion.

Date of experience: November 18, 2024

A
5 out of 5 stars

Good

Everithing was OK

Date of experience: November 18, 2024

BR
5 out of 5 stars

Brilliant service

Order :17208404, this was my 1st time using this service, i placed my order Friday afternoon, for the medication I needed, as i needed it urgently i paid for delivery and it has just arrived Saturday lunchtime, brilliant service cannot fault at all. If I'd needed to go through my local GP practice I'd still be waiting for an appointment, will definitely use again if I need to.

Date of experience: November 16, 2024

MA
5 out of 5 stars

Generic drug was not available so a…

Generic drug was not available so a more expensive alternative was provided at same cost

Date of experience: November 15, 2024

P
5 out of 5 stars

The order was dealt with efficiently…

The order was dealt with efficiently and quickly and the order ready for my collection with no problem

Date of experience: November 15, 2024

A
5 out of 5 stars

Hassle free. On time delivery

Next day pick up

Date of experience: November 15, 2024

L

Liz

US

5 out of 5 stars

Very efficient

Very efficient

Date of experience: November 13, 2024

CP
4 out of 5 stars

Straight forward

Straight forward

Date of experience: November 13, 2024

W
5 out of 5 stars

Communications from Dr Johanna was…

Communications from Dr Johanna was excellent.

Date of experience: November 12, 2024

Previous1•••808182•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.