Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total β€’ Write a review

Showing 791 - 800 of 996 reviews
ME
5 out of 5 stars

Quick and medicine ready the next day

Quick and medicine ready the next day

Date of experience: November 25, 2024

S

Sue

US

5 out of 5 stars

Easy to order,pay and collect πŸ‘πŸ‘

Easy to order,pay and collect πŸ‘πŸ‘

Date of experience: November 24, 2024

Sk
1 out of 5 stars

Rabish service I should received my…

Rabish service I should received my item weeks ago but it's not ready yet

Date of experience: November 24, 2024

JH
5 out of 5 stars

Perfect quick easy to use many thanks

Perfect quick easy to use many thanks

Date of experience: November 23, 2024

N

NH

US

5 out of 5 stars

Usually use it to order prescriptions…

Usually use it to order prescriptions as it costs 1/3 of GP visit. Quick approval and usually sent to pharmacy within an hour or so.

Date of experience: November 23, 2024

TW
2 out of 5 stars

Why stop deliveries?

The service is great and everything, but they recently stopped deliveries and are only doing click and collect. Since my "Local" is 40+ miles away and across a stretch of water, I can no longer use them. Edit: Bumping it down to two stars because the reply doesn't state why they stopped deliveries

Date of experience: November 21, 2024

M
5 out of 5 stars

Customer service was great!

Spoke to Ioana today on the customer support phone line who was incredibly helpful and went above and beyond to help me out. A credit to the company!

Date of experience: November 21, 2024

NS
5 out of 5 stars

Easy and hassle free service

The Superdrug Online doctor service is very effective and easy to access. It saved me the hassle of making an appointment with my GP when the online consultation is quick, easy to use and I can select my preferred treatment which works for me. Reponse time to my online consultation was quick and I had my treatment delivered within a few days.

Date of experience: November 21, 2024

C
1 out of 5 stars

Unavailable remedy

The pharmacy is having problems with the medication supplier and it was not possible to collect the medicine. I couldn't request the refund on the website, and I'm waiting for the return of the email in which I request the refund of the amount.

Date of experience: November 20, 2024

RH
5 out of 5 stars

Swift service

Swift service. Would use again.

Date of experience: November 19, 2024

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