Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 671 - 680 of 996 reviews
Rh
3 out of 5 stars

The service was fine but too slow

The service was fine but too slow. By the time it had been approved and made available I had left town. I messaged to inquire about changing the collection location but haven’t had a response to that request.

Date of experience: February 11, 2025

M
5 out of 5 stars

Great service.

Great service.

Date of experience: February 11, 2025

L

Lee

US

1 out of 5 stars

Unreliable local pharmacy collection.

Lost count of the number of times a medication has not been in stock and had to be ordered, hence delaying the time of receipt. On top of that, the wrong dosage has been ordered this time so still unable to collect my medication.

Date of experience: February 11, 2025

AW
1 out of 5 stars

If I could give this zero stars I would…

If I could give this zero stars I would !! Period delay tablets ordered last week !! 48 hours tracked delivery and now told they won’t be here on time for me to go away !! I can’t order to collect as they don’t have them in stock and I can’t get a refund for what I will receive that won’t be here on time so now wasted !! I go on holiday tomorrow and they will arrive Wednesday

Date of experience: February 10, 2025

LK
5 out of 5 stars

Great fast service

Great fast service

Date of experience: February 10, 2025

S
5 out of 5 stars

No issues whatsoever

No issues whatsoever. It’s been a pleasure

Date of experience: February 9, 2025

TT
3 out of 5 stars

Good service very handy just note …

Good service very handy just note when you order medication it could take up to two weeks to come as it has to be approved by a doctor… don’t pay extra for next day delivery

Date of experience: February 9, 2025

M
5 out of 5 stars

Recommended

Easy, straight forward to order and get. Super happy to not have to worry on a busy day.

Date of experience: February 9, 2025

EB
5 out of 5 stars

Excellent service

Excellent service

Date of experience: February 8, 2025

JM
5 out of 5 stars

Great efficient service

Great efficient service

Date of experience: February 8, 2025

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