Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

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All reviews

1,000 total • Write a review

Showing 361 - 370 of 996 reviews
S
5 out of 5 stars

Fast efficient

Fast efficient, professional service

Date of experience: April 4, 2025

M

MM

US

5 out of 5 stars

Couldn’t have hoped for better

Couldn’t have hoped for better. Got what I needed and am now on road to recovery - very convenient and helpful service. Thanks Superdrug

Date of experience: April 4, 2025

P
5 out of 5 stars

Excellent service

Excellent service Thank you

Date of experience: April 4, 2025

R
1 out of 5 stars

Message said order complete had

Message said order complete had. Royal Mail tracker then message to say no supply and didn’t know when stocks would be available. Options given but no update since

Date of experience: April 4, 2025

J
1 out of 5 stars

I have sent emails but have received no…

I have sent emails but have received no response. I have serious questions about the Mounjaro course that I am on but have not received responses to my emails.

Date of experience: April 4, 2025

K
2 out of 5 stars

Needed some medical advice

Needed some medical advice, response was exceedingly slow and poor.

Date of experience: April 4, 2025

M
5 out of 5 stars

Very efficient and reliable

Very efficient and reliable

Date of experience: April 4, 2025

C
5 out of 5 stars

Easy to navigate and use

Easy to navigate and use. Doctors have been so helpful and lots of advice and tips. Great service.

Date of experience: April 4, 2025

MM
5 out of 5 stars

Trusted chemist with excellent…

Trusted chemist with excellent information

Date of experience: April 4, 2025

NB
1 out of 5 stars

Wrong item was sent

Wrong item was sent, sent an email few days ago and heard nothing back.

Date of experience: April 4, 2025

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