Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

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All reviews

1,000 total β€’ Write a review

Showing 371 - 380 of 996 reviews
T
5 out of 5 stars

Quick response

Quick response. Great service.

Date of experience: April 3, 2025

DK
5 out of 5 stars

Prompt fast & efficient

Prompt fast & efficient

Date of experience: April 3, 2025

K
5 out of 5 stars

Superdrug online Doctor offers a great…

Superdrug online Doctor offers a great service. They are available to offer advice, support and information when you need them. Have been using this service for several months and i cannot fault them. Deliveries always delivered when stated and on time. Would definately recommend this service.

Date of experience: April 3, 2025

S

Sue

US

2 out of 5 stars

Dissatisfied customer

I am a long standing customer. For some reason I was asked to supply ID. No explanation was given but I did as requested immediately. Despite at least six follow up emails (to which I had no acknowledgment) it took two complete days to approve my repeat order. I was advised that the order had been dispatched but it still took several days to arrive with me. Unsure as to why a usually very efficient service fell short on this occasion.

Date of experience: April 3, 2025

C
5 out of 5 stars

It’s fast and helpful experience

It’s fast and helpful experience

Date of experience: April 3, 2025

M
5 out of 5 stars

Great service.

All process was good explained and easy to follow. I was run out of my medications so quick processed an order saved my life. Really gratefull and happy of the service.

Date of experience: April 3, 2025

c
1 out of 5 stars

poor delivery

will not be placing any more orders.delivery is very poor. 5 days not good enough unreliable.

Date of experience: April 3, 2025

L
5 out of 5 stars

Quick and easy

Quick and easy

Date of experience: April 3, 2025

BS
5 out of 5 stars

You are Simply the Best.

You are Simply the Best.

Date of experience: April 3, 2025

DH
5 out of 5 stars

Brilliant and quick service

Brilliant and quick service

Date of experience: April 3, 2025

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