Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 301 - 310 of 996 reviews
CH
5 out of 5 stars

Fantastic support and a very efficient…

Fantastic support and a very efficient service on my Monjaro journey x

Date of experience: April 7, 2025

M
5 out of 5 stars

Very useful and helpful service.

Very useful and helpful service.

Date of experience: April 7, 2025

MR
1 out of 5 stars

Late delivery of my mounjaro which set…

Late delivery of my mounjaro which set me back in my weight loss journey and threatened to send me back to zero in terms of progress.

Date of experience: April 7, 2025

C
3 out of 5 stars

Couldn't find my prescription

Couldn't find my prescription. Then there was no sharps bins. It seemed like a total mess up. I took it prescriptionand will go back to get my sharps bin.

Date of experience: April 7, 2025

P
5 out of 5 stars

On the ball

Great service very happy

Date of experience: April 7, 2025

D
4 out of 5 stars

I have a good experience with Superdrug…

I have a good experience with Superdrug online. Unfortunately, the nudge for this review has come at a time with my medication has not been available after ordering. This has been on two consecutive occasions and on the last one I was made aware when I went to collect. If these experiences hadn't been had, I would believe in a five star review. I did receive a message from the pharmacy few days later and receive my item. I also received a I replied from the Superdrug team, which was very kind and thoughtful.

Date of experience: April 7, 2025

DW
5 out of 5 stars

Quick service online although my…

Quick service online although my medication arrived a day late. However the pharmacist was very helpful when I went to pick up my medication.

Date of experience: April 7, 2025

PG
5 out of 5 stars

Quick delivery and easy to use web page

Quick delivery and easy to use web page

Date of experience: April 7, 2025

J
5 out of 5 stars

Fast and efficient service

Fast and efficient service, great communication too

Date of experience: April 7, 2025

AR
5 out of 5 stars

I’ve been using the service now for…

I’ve been using the service now for quiet some time , very efficient service received and discreet.

Date of experience: April 7, 2025

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