Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 311 - 320 of 996 reviews
G
Gary
US
Still waiting for an order
Still waiting for an order. Zero response or interaction from them. Messaged through their portal 4 times without reply. They took my money without even sending product. The tracking number provided has had a ‘we’re expecting it’ status on the Royal Mail app for a week now. Shoddy, unhelpful service.
Date of experience: April 7, 2025
JA
Great service easy and quick
Great service easy and quick. Delivery to the door. Good communication clear and precise.
Date of experience: April 7, 2025
C
Clare
US
Delivery issues!
I was advised last week that the dose of mounjari I had ordered was put of stock and I could order a different dose or wait for it to be back in stock. I opted for a smaller dose but then knew the package was likely to be delivered over the weekend when I was not going to in to receive it. I had therefore arranged for the package to be delivered after the weekend by making a telephone call on Thursday 3/4/2025 and advised the handler I was not going to be in on Saturday or Sunday therefore wanted the cold delivery planned for Monday 7/4/2025. Today, Sunday 6/4/2025, Royal Mail attempted to deliver the package and I was not in. I understand this will not be delivered again tomorrow. The late notification re when a parcel might be delivered is not good as it is not always possible to predict this and may be on a day when I am working! better notice regarding date and estimated time slots are required.
Date of experience: April 6, 2025
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