Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total β€’ Write a review

Showing 291 - 300 of 996 reviews
CB
1 out of 5 stars

I paid Β£20.00 for someone to repeat…

I paid Β£20.00 for someone to repeat what I had already said without any real advice?

Date of experience: April 8, 2025

M
2 out of 5 stars

Not personalised advice

Ahead of reordering my private prescription, I sent a message online regarding my suitability for a change in medication. The response was slow and when I received it, it was a cut and paste of the FAQs already available on the website.

Date of experience: April 8, 2025

MR
5 out of 5 stars

Really easy company to order from

Really easy company to order from, clear and precise communication, fast and secure delivery, simple process from ordering to delivery and excellent after care

Date of experience: April 8, 2025

AH
5 out of 5 stars

Great Service

Great, quick service and very easy process

Date of experience: April 8, 2025

R

Ren

US

5 out of 5 stars

Great service

Great service

Date of experience: April 8, 2025

LS
5 out of 5 stars

Ease of use

Ease of use, reliable and discreet.

Date of experience: April 8, 2025

C
5 out of 5 stars

Quick and easy to use

Quick and easy to use. Will use again.

Date of experience: April 8, 2025

J
5 out of 5 stars

Very helpful and reliable service

Very helpful and reliable service

Date of experience: April 8, 2025

C
5 out of 5 stars

Excellent

Excellent service easy to use always available to speak to for advice

Date of experience: April 8, 2025

T
4 out of 5 stars

Good service

Good service, although Royal Mail is not the quickest.

Date of experience: April 7, 2025

Previous1β€’β€’β€’293031β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.