Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

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All reviews

1,000 total β€’ Write a review

Showing 271 - 280 of 996 reviews
A
5 out of 5 stars

Fantastic service

Fantastic service. Very happy!

Date of experience: April 8, 2025

GV
3 out of 5 stars

Late order

The posting time after the order was approved was slow, I should have received it within 24 hours but it took more than five days.

Date of experience: April 8, 2025

CC
4 out of 5 stars

Very happy on the whole

Very happy with the online service on the whole. Just took a little too long in replying to my messages, nearly a week instead of 2-3 days.

Date of experience: April 8, 2025

M

MTF

US

5 out of 5 stars

Simple no hassle consultation and…

Simple no hassle consultation and excellent delivery

Date of experience: April 8, 2025

A

AS

US

1 out of 5 stars

Delayed

I ordered period delay medication and well it arrived after my period. So kinda pointless. I ordered nearly a week in advance from when I needed to start them. Tracked 48? Totally bullshit.

Date of experience: April 8, 2025

E
5 out of 5 stars

Very helpful

Very helpful. Lots of reassurances. Hope it continues

Date of experience: April 8, 2025

S
5 out of 5 stars

Very good communication and response.

Good communication and response.

Date of experience: April 8, 2025

KM
5 out of 5 stars

Very friendly and professional service

Very friendly and professional service

Date of experience: April 8, 2025

DW
1 out of 5 stars

The service is absolutely shocking…

The service is absolutely shocking waited a full week for the medication to arrive. So at that point if had to see a gp anyway and get a prescription so paid out twice. Would avoid and not use again

Date of experience: April 8, 2025

MS
5 out of 5 stars

I use this service regularly and it’s…

I use this service regularly and it’s always reliable. Never any problems, particularly with the delivery side, it’s easy to use

Date of experience: April 8, 2025

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