Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service πŸ‘Œ

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

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All reviews

1,000 total β€’ Write a review

Showing 261 - 270 of 996 reviews
kh
5 out of 5 stars

Very happy with this service

Really recommend the Superdrug online doctors. I feel in safe hands, and feel they have my best interest at heart rather than financially motivated to provide a service

Date of experience: April 9, 2025

EF
3 out of 5 stars

long wait times

long wait times

Date of experience: April 9, 2025

L
5 out of 5 stars

Easy online assessment

Easy online assessment, and prompt delivery.

Date of experience: April 9, 2025

MC
4 out of 5 stars

Good experience

Prescription was approved and made available rapidly. Process was smooth and seems to be going well so far.

Date of experience: April 9, 2025

Mm
1 out of 5 stars

Deliver takes way too long I ordered…

Deliver takes way too long I ordered Thursday and it got sent Friday and only just been received by Royal Mail on Wednesday this worries me for my next prescription as I don’t want to miss a dose but if I’m waiting so long next time this could be an issue.

Date of experience: April 9, 2025

CW
3 out of 5 stars

My order is still not here and i…

My order is still not here and i ordered over a week ago, slow service this time when i needed the order last week!

Date of experience: April 9, 2025

S

SB

US

5 out of 5 stars

Would have hoped for some further advice

Would have hoped for some further advice

Date of experience: April 9, 2025

c
5 out of 5 stars

I give 5 stars as exceptional service…

I give 5 stars as exceptional service all round. Easy to use and efficient.

Date of experience: April 8, 2025

R
5 out of 5 stars

The experience is always good the…

The experience is always good the company take your order check all is good and send your item for delivery promptly.

Date of experience: April 8, 2025

c
5 out of 5 stars

Quick process and delivery

Quick process and delivery

Date of experience: April 8, 2025

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