Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

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All reviews

1,000 total • Write a review

Showing 161 - 170 of 996 reviews
NG
1 out of 5 stars

Cancelled order

Cancelled order. Takes 3 days to go back into the bank so if you really need your medication then you’re looking at waiting at least 3 days just to get a refund.

Date of experience: April 16, 2025

T
4 out of 5 stars

easy to order online

easy to order online, after initial questionaire. Slower to arrive this time, but was well packed.

Date of experience: April 16, 2025

MR
5 out of 5 stars

I found the service really easy to use…efficient & easy to use

I found the service really easy to use and it gave me all the option and information I needed.

Date of experience: April 16, 2025

S
5 out of 5 stars

Clear good advice and guidance with…

Clear good advice and guidance with follow up support if i required it

Date of experience: April 15, 2025

A
5 out of 5 stars

For the item I purchased it was cheaper…

For the item I purchased it was cheaper than any other Pharmacy. I will continue shopping at Superdrug. Thank You!

Date of experience: April 15, 2025

MM
4 out of 5 stars

This is a very good service

This is a very good service. Could be just a little bit quicker to be honest but that's a minor quibble.

Date of experience: April 15, 2025

L
5 out of 5 stars

Kymberley was amazing from start to…

Kymberley was amazing from start to finish! Helped ease the anxiety and can highly recommend. Patient and very helpful thank you

Date of experience: April 15, 2025

AR
5 out of 5 stars

Super Superdrug

Easy, quick and problem free online review for my request. Good communication .

Date of experience: April 15, 2025

G
2 out of 5 stars

Very slow processing and delivery…

Very slow processing and delivery timing.

Date of experience: April 15, 2025

c
1 out of 5 stars

Terrible service.I ordered my…

Terrible service.I ordered my medication and money was taken from my account and two weeks later my purchase had not arrived. Customer service keep referring me back to Royal Mail.

Date of experience: April 15, 2025

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