Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
ST
Simple process
Simple process to order from a good range of appropriate products with straightforward explanations of their differences.
Date of experience: April 15, 2025
MR
Very satisfied
Very satisfied, order was accepted very fast and even had a follow up check from the doctor. Would recommend.
Date of experience: April 15, 2025
MT
Martin T
US
Truly terrible - but elsewhere
Truly terrible. Customer service couldn’t care less. Packaging always looks like it’s been packed by a drunk rhino, and there’s a complete disconnect between consignment updates from Superdrug and their delivery partner resulting in 3 days or more of complete unknowing of the whereabouts of your order.
Date of experience: April 15, 2025
MW
Late or no response to emails or…
Late or no response to emails or messages. Medication was late due to royal_mail so I wanted to know how this will affect the medication but no response to quite an important question.
Date of experience: April 15, 2025
CL
Great service
Great Service from Superdrug. Post Office not so much.
Date of experience: April 15, 2025
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