Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
4.0
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
Great !!!
Very efficient and feel looked after very well
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 151 - 160 of 996 reviews
PD
Sara was very helpful
Sara was very helpful and went 'above and beyond' to help me today.
Date of experience: April 22, 2025
SS
Customer service agent Kimberly very professional !
Kimberly was very helpful - great customer service ! I do recommend using Superdrug online
Date of experience: April 22, 2025
CT
C Thomas
US
Goods have not arrived.
I placed an order on 13th April. The order was dispatched to Royal Mail on 15th April. It is now 18th April and Royal Mail tracking says ‘waiting to receive from sender’. I now suspect that Superdrug is taking money and does not have the goods. I have used online messaging but nobody ever responds. The order was expensive, now I don’t know what to do. I am very disappointed.
Date of experience: April 18, 2025
NL
Great service
Great service, everything was explained
Date of experience: April 17, 2025
L
Lynne
US
Dreadful scammy service
Dreadful service, to the extent that it feels like a scam. Next day delivery promises on the website not fulfilled, quick responses from them right up to the point where they took my money and now dead silence. Three messages over the past three days have been ignored.
Date of experience: April 17, 2025
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