Review summary

OnCourse Learning receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

V
They just want your money

They just want your money. Go to kaplan, they have better education.

I had a wonderful experience throughout…

I had a wonderful experience throughout the entire process! I felt it was incredibly informative in not only content, but strategy as well. Jill, our course teacher, was wonderful and really encouraged everyone to ask questions and seek guidance to feel confident and prepared for the Exam. The portal was great, especially the practice exams. They were a huge value and as I studied during our self study week, I kept the same study hours focusing on those while hand writing the answer/ explanation of the questions I got wrong down to cement the correct information .

I took the NMLS education course with…

I took the NMLS education course with OnCourse Learning and would not recommend it. The user interface is outdated and difficult to navigate. There’s no live agent available, calls go unanswered, and email responses are automated and unhelpful. The course content is repetitive, and the practice tests don’t explain why answers are correct or incorrect, which limits their usefulness. The biggest issue is the conflicting information about course deadlines. Their site lists both 11:59 p.m. and 6:29 p.m. as cutoff times with no clear explanation. I completed my final class, but because of state requirements for time spent, I can’t finish the course until the system lets me move forward. I’ve tried to get clarity, but haven’t received a real response. If the deadline is 11:59, I can complete the course. If it’s 6:29, I may have to start over entirely. Given the lack of support and the cost of the course, that’s unacceptable. I would strongly recommend looking at other providers.

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All reviews

1,000 total • Write a review

Showing 761 - 770 of 996 reviews
MD
1 out of 5 stars

Horrible it and customer service

Horrible it and customer service. I’ll never use you guys again.

Date of experience: November 28, 2022

AR
1 out of 5 stars

I have emailed 6 times

I have emailed 6 times, leaving a voicemail with customer service 5 times requesting a call back over the past 3 weeks. It seems impossible to get anyone to communicate with me RE a simple request to change a course date. I’ve used Oncourse for my continuing ed for the past few years (as well as my entire team) we will not be retuning again.

Date of experience: November 27, 2022

SE
1 out of 5 stars

Terrible service never answer the phone

Terrible service never answer the phone

Date of experience: November 22, 2022

DA
4 out of 5 stars

The subject matter is broken into…

The subject matter is broken into bite-sized pieces. The checks for understanding come often enough; however, I think 1 or 2 questions more would better check for understanding before actually getting to a quiz. Having video clips would prove helpful to those of us

Date of experience: November 18, 2022

CH
5 out of 5 stars

Nevada Qualified Employee Course

It was clear, concise and had it done in a day!

Date of experience: November 17, 2022

CL
3 out of 5 stars

I had a called your customer service…regarding courses I purchased back in June.

I had a called your customer service line on Friday, November 11th, inquiring about a course that was purchased back in June. I spoke with Diana, who informed me that your system was down and she would have to get back with me. She promised she would call me back when the system came back up. It is now Wednesday, Nov. 16th and I have yet to hear back from Diana! I was so impressed with her during the call, but she sure didn't live up to what was expected!

Date of experience: November 16, 2022

LM
1 out of 5 stars

The sight is constantly not recognizing…

The sight is constantly not recognizing my email. So frustrating

Date of experience: November 15, 2022

SW
5 out of 5 stars

Thank you great classes

Thank you great classes

Date of experience: November 12, 2022

CM
5 out of 5 stars

On Course Learning - Online

The learning material was up to date and fun to complete.

Date of experience: November 12, 2022

GT
3 out of 5 stars

A big exam at the end of the course…

A big exam at the end of the course then another final exam. There should be only one exam at the end.

Date of experience: November 12, 2022

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