Review summary

OnCourse Learning receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

V
They just want your money

They just want your money. Go to kaplan, they have better education.

I had a wonderful experience throughout…

I had a wonderful experience throughout the entire process! I felt it was incredibly informative in not only content, but strategy as well. Jill, our course teacher, was wonderful and really encouraged everyone to ask questions and seek guidance to feel confident and prepared for the Exam. The portal was great, especially the practice exams. They were a huge value and as I studied during our self study week, I kept the same study hours focusing on those while hand writing the answer/ explanation of the questions I got wrong down to cement the correct information .

I took the NMLS education course with…

I took the NMLS education course with OnCourse Learning and would not recommend it. The user interface is outdated and difficult to navigate. There’s no live agent available, calls go unanswered, and email responses are automated and unhelpful. The course content is repetitive, and the practice tests don’t explain why answers are correct or incorrect, which limits their usefulness. The biggest issue is the conflicting information about course deadlines. Their site lists both 11:59 p.m. and 6:29 p.m. as cutoff times with no clear explanation. I completed my final class, but because of state requirements for time spent, I can’t finish the course until the system lets me move forward. I’ve tried to get clarity, but haven’t received a real response. If the deadline is 11:59, I can complete the course. If it’s 6:29, I may have to start over entirely. Given the lack of support and the cost of the course, that’s unacceptable. I would strongly recommend looking at other providers.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
C
3 out of 5 stars

Haven't used the LMS yet...

Haven't used the LMS yet...

Date of experience: January 28, 2025

CW
5 out of 5 stars

Easy to navigate

Easy to navigate; resources at your fingertips.

Date of experience: January 27, 2025

LW
1 out of 5 stars

Nmls says i still don't have my credits

Nmls says i still don't have my credits

Date of experience: January 27, 2025

LP
5 out of 5 stars

10/10 RECOMMEND

10/10 RECOMMEND

Date of experience: January 25, 2025

JM
1 out of 5 stars

Don't use them

This used to be my go-to website for CE... I completed my CE in early December, they never reported it to NMLS. I tried contacting customer service numerous times via email, as well as on their website. Not one person has contacted me to resolve the issue. I will not be using this company again.

Date of experience: January 24, 2025

AC
5 out of 5 stars

GREAT COURSE

Easy to use! Completed quickly and efficiently

Date of experience: January 23, 2025

AH
5 out of 5 stars

Easy to register and navigate the site

Easy to register and navigate the site. Self paced learning option is perfect for my work schedule

Date of experience: January 22, 2025

NT
3 out of 5 stars

customer service was terrible

customer service was terrible, no one knew what they were doing for a simple fix. they kept me on hold over 5 hrs. in two days. the first 3 hours was completely useless and no one ever called me back. then i had to repay for the same course. i like the website but you would think on the busiest days of the year for the company they would have better customer service techs that are properly trained.

Date of experience: January 22, 2025

TF
5 out of 5 stars

You guys are great…

You guys are great! Easy to follow formats and process! I give a 10 on ease and course information!

Date of experience: January 22, 2025

NB
1 out of 5 stars

Unorganized

Unorganized. Webinar doesn't work. They don't send you a link. Assignments say due before you started. Prep XL is complicated and not straight foward. There refer to discussion post but there is no discussion. Been doing online classes for over 20 years and this is bar far the worst. It's even worse when you are trying to learn a new career and the format is so bad.

Date of experience: January 18, 2025

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