Ocean Estate Agents Reviews

From start to finish Kyra has been absolutely amazing. When viewing the property, she had such a friendly welcoming and enthusiastic attitude and such a bright smile on her face. After viewing the property. Kyra was on top form with sending through our application forms & also rapid with any concerns we had regarding the property making sure that anything was resolved and anything unsure about she would instantly forward us to Keith, who was also superb. All in all, a big thank you to Kyra & the rest of the ocean team for being such a great help - couldn’t fault any of you :) what an amazing start to the new year.

Fast and Easy process and has plenty of property listings.

After 4 years of looking for our next property we finally got it thanks to Jason and the team at Ocean Bishopston. They sold our house (3 times, long story) and were the agent we bought through too. Jason was brilliant in negotiating this tricky process and was fair and honest throughout. He really does know the market in that part of Bristol, you can rely on his experience. We used Ocean lawyers as well who got the job done and Debbie the move manager was always available and professional when it got to the final stages. I'd definitely recommend all their services. Thanks all!

The team were very helpful, responsive and engaged, keeping us informed and updated throughout the process.

I have used Keith @ Ocean to locate tenants for all of my Buy to Let property's over a number of years, I always find them very helpful, professional and always offer great advice. The whole team makes the experience perfect and easy, I have delt with Keith more often that not and he is very helpful with a great deal of experience. Highly recommended. Thanks very much.

I have used Ocean three times and each time it has been easy you can look up at anytime to see how your sale and purchase is going on also the staff at the Southville office our very easy to speak to. I would highly recommend this office to anyone.

I could not fault Luigi and Tracey at all. The 2nd time I have used Luigi through Ocean and I will never use another mortgage advisor. No matter how difficult & stressful the house buying process may be, I know Ocean will be the one company during the process I do not have to spend a second worrying about. Luigi makes everything so simple and easy to understand & I truly believe everything he does is in the best interest of the customer. Tracey has been fantastic making sure everything is going through as it should be and it’s so lovely to know you have people on your side helping to move things forward! Couldn’t be happier with the service we have received, a HUGE thank you to Luigi & Tracey at Ocean. Look forward to working with you again in the future :)

I cannot recommend Ocean in Downend highly enough for the excellent service we received while selling our home. From start to finish, the process was seamless and stress-free, thanks to the professionalism and dedication of the team. A special thank you to Lawrence, who was instrumental in making the entire transition smooth and hassle-free. His guidance and expertise were invaluable, and he went above and beyond to ensure everything was handled efficiently. The marketing, including the photography, was absolutely spot on, showcasing our property beautifully and attracting a lot of interest. Viewings were managed impeccably, making it incredibly easy for us to navigate through the selling process without any inconvenience. Credit also goes to Jess and Stacy, who were both a fantastic support and a credit to the branch. Their friendliness, efficiency, and proactive approach made the entire experience even more positive. If you're considering selling your home, I would absolutely recommend Lawrence and his team at Ocean in Downend. They made what can often be a stressful time genuinely enjoyable and straightforward!

Amazing service! Luigi has been dealing with my mortgage offer and I highly recommend his service. Very professional, polite and responded to all emails straight away. I've contacted Luigi after recommendation from a friend and I'm very pleased with him. I will never use any mortgage adviser other than Luigi!

Supportive team, great at chasing and getting results. A smooth move completed in under 14 weeks! Lisa and Elizabeth were both super helpful, friendly, and professional.

Brilliant customer service. They made my mortgage application process as stress free as possible and would regularly check for the best rates in the market during my conveyancing process. I would definitely use them again.

I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.

I recently found an apartment with Ocean Estate Agents and was very well assisted by Amelia. I'm from France, on my own, and this is the first time I've moved to another country. Amelia was very responsive and was with me from start to finish. She always responded very kindly to all my questions and calls. I think I was one of the most demanding people for her. But she never made me feel it. Especially with the language barrier and the stress I was under with this whole unknown situation. I'd also like to thank Naomi who was also very present and adaptive at the end about the latency I had with the deposit transfer. I couldn't have hoped for better support. Good luck and thanks again!

I was buying my first flat in Portishead and needed a lot of support with the process, especially since there were delays on both sides for various reasons. Oceans (and Demi in particular) have been great and persevered with all my queries. They also updated me regularly on the progress and chased solicitors as needed. I've been now in my new flat for over a month and am super happy with the purchase. Thanks for all your help!

Worst experience ever. After doing all the stuff done for moving they said due to reference landlord refuse to give you the house. At the end they deduct our £300 holding deposit. Very disappointing.

Charlie and the team at Ocean have been great from start to finish! Have made the journey for me and my partner very easy and enjoyable. Far better than anyone else within the area!!

Luigi, Tracey and the team have been fantastic! Sorted our mortgage with ease and always kept us updated. Would highly recommend!

Friendly staff who kept us well informed throughout the process

Despite repeatedly asking about viewing availability this Friday, your agent avoided answering this simple question. Instead, he spent 10 minutes asking irrelevant questions about mortgages and my property search timeline, even after I confirmed having spoken with a mortgage advisor and knowing my borrowing capacity. Only after wasting considerable time did the agent finally inform me that viewing wasn't possible. This unprofessional behavior and inability to address a straightforward inquiry is concerning. What a joke! Reply to reply: Thank you for your response and for taking the time to review this matter. However, I would like to clarify some key points regarding the situation, as there appear to be misunderstandings on your end. Firstly, the “no show” incident occurred because I never received any confirmation for the requested viewing. Without a clear confirmation, it was impossible for me to know whether I was expected to attend. In fact, I only received a call at the time of the scheduled viewing, during which I immediately explained that I could head over right away, though I would need approximately 15 minutes to arrive. Unfortunately, the agent informed me that they could not wait, which was the only reason I did not attend. Secondly, I would like to emphasize that the property I was inquiring about was not the Airbnb property you referenced in your response, but an entirely different one. Despite my attempts to clarify this distinction, the agent did not seem to acknowledge or address it. This miscommunication has now resulted in undue blame being placed on me, which I find both unfair and frustrating. I trust this provides clarity on my perspective and experience. I would appreciate it if this matter could be reviewed further to ensure accurate communication moving forward. Thank you again for your attention. I look forward to a fair resolution and hope to continue exploring properties through your agency.

All members of Ocean Property Lawyers and Ocean Estate Agents were extremely helpful during the entirety of the process of purchasing our first home. They made it super simple, completing everything through an online process with rapid updates and progression statuses. Everyone was super friendly and always eager to explain complex legal processes. We’d highly recommend sticking with Ocean Property Lawyers if you’re purchasing a property through Ocean. Many thanks to Jasmine, Julie, Evie and the rest of the team for their support.