Can not trust this company
Can not trust this company. Quoted one price and confirmed pick up and delivery. Then upped the price an additional $150 on day of pick. Trying to take advantage of costumers. Find someone else.
NRG Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Alex was awesome to work with. He responded quickly to texts and phone calls and helped make our car transport experienc...Read more
Tom was extremely helpful and I am very pleased with how the whole experience turned out.
Awesome experience! NRG kept me updated and made sure everything went smoothly. 5stars for sure.
Can not trust this company. Quoted one price and confirmed pick up and delivery. Then upped the price an additional $150 on day of pick. Trying to take advantage of costumers. Find someone else.
I had the pleasure of dealing with Adrew Kane, very honest and very straight forward, although there were lower bids they all fell through because drivers wouldnt accept, Adrew made me aware of this and found a driver that would accept a good price, and helped be through the entire process, took a lot off stress off of me, highly recommend, we will do business again in the future.
Andrew Kane was extremely patient and diligent in finding us the best deal to ship our truck. Will call Andrew first next time we have transport needs
Good comunication fast payment as agreed. Will do business again .
Great experience. Thank you For you service Definitely recommend 100%
has been a highly positive experience. From the initial contact to the final delivery, their team demonstrated professionalism, reliability, and a clear understanding of the complexities involved in freight management.
Great company I received my car literally the next day . I worked with Andrew Kane he was real professional and he was very patient he made sure I had all the information before booking my spot ..This is a good company to work with.
Great experience. Thank you Andrew Kane !
This review is for people who do not know how this business works. The number one decision making factor in choosing a shipping company should be a good broker. Is your broker friendly and not pushy? Does he care about your needs? Is he available when you need him, including weekends? Andrew Kane was the broker who helped me move my vehicle and he was with me every step of the way. Those reviews where people have problems with drivers? Andrew will be there to resolve those problems. I had a very stressful experience moving and having a broker like Andrew made me feel so much more at ease. So thank you, Andrew for being there, for listening to my needs and finding a reliable driver. I had a very good experience with NRG Transportation and I do highly recommend Andrew’s services.
NRG was able to get my car transported quickly at a very reasonable price. I will definitely use again if I need another car hauled. Thank you!!!
I delivered 3 cars to Andrew Kane great person had no issues with this load I will love to do business again with him
Good communication and payment terms!
I am glad i worked woth this company. Especially alex. Kepping it professional with us and the client as well, making ot easyer to communicate and solve things.
They were polite affordable and got the job done fast. I will definitely recommend and use them again. Thank you NRG
Very reliable company, ask for Alex. He is very communicative and responsible agent, thank you!
Great work and fast dispatch from Alex. Very kind and professional.
We had a family emergency where we needed our van transported from Cleveland OH to Central NY. I searched a few sites for quotes and started receiving a ton of emails from various companies-many looking like scams. Alex from NRG reached out, gave me a quote, was courteous and empathetic. I didn’t have the exact time / place for pick up at the time of our initial conversation but he told me I could call him back at any time. Alex explained the process, sent the contract, confirmed everything up to pick up, then followed up the day of delivery to ensure we recieved the van. The driver Isaac contacted me a few hours before delivery to make sure it would be ok to drop off 4 hours early!! Fantastic service by both Alex and Isaac. 2 side notes but will not loose any stars in the rating: 1) the initial quote was given for a sedan so the price was more. 2) I didn’t realize it was cash on delivery, it’s possible I missed it with everything that was going on.
Very trustful company, very good communication with Nrg transportation, always making sure all was smooth. Very good communication with driver on updating the arrival time. Very happy and recommend them 100%.
Communication was top notch. The whole process was great.1st on my list next time
Alex was prompt and professional about transport! Will use again, thanks
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