NRG Transportation
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Great service from Alex and Isaac
We had a family emergency where we needed our van transported from Cleveland OH to Central NY. I searched a few sites for quotes and started receiving a ton of emails from various companies-many looking like scams. Alex from NRG reached out, gave me a quote, was courteous and empathetic. I didn’t have the exact time / place for pick up at the time of our initial conversation but he told me I could call him back at any time. Alex explained the process, sent the contract, confirmed everything up to pick up, then followed up the day of delivery to ensure we recieved the van. The driver Isaac contacted me a few hours before delivery to make sure it would be ok to drop off 4 hours early!! Fantastic service by both Alex and Isaac. 2 side notes but will not loose any stars in the rating: 1) the initial quote was given for a sedan so the price was more. 2) I didn’t realize it was cash on delivery, it’s possible I missed it with everything that was going on.