Review summary

Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Robert Gilfillan

I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.

EL
Genuine customer review

This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!

S
Good customer service

William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.

L
Parking issue

Tam dealt with my enquiry promptly and effectively.

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All reviews

739 total • Write a review

Showing 701 - 710 of 735 reviews
U
5 out of 5 stars

Contacted Sandra and as usual prompt…

Contacted Sandra and as usual prompt reply and swift action taken to rectify…first class

Date of experience: May 25, 2022

JT
5 out of 5 stars

Customer satisfaction

Our development has been factored to a high standard by Newton Property Management since 2009. Following a long period with our first and highly regarded property manager - a hard act to follow - Chantelle Christie was appointed our property manager in September 2021. As a member of our Owners’ Association committee, I have had the pleasure of communicating with Chantelle on a regular basis. From the start, I have been impressed by her professionalism, meticulous approach and very clear commitment to customer satisfaction. Thank you Chantelle and we look forward to working with you.

Date of experience: May 20, 2022

T
5 out of 5 stars

Excellent service.

I have found Newton Property extremely helpful and efficient. It was a pleasure to communicate with property manager John Hempstead and I feel our property is in good hands.

Date of experience: May 6, 2022

AM
5 out of 5 stars

Very pleased with my recent…

Very pleased with my recent communications with Scott regarding their factors commitment.

Date of experience: April 28, 2022

M
5 out of 5 stars

Service went above and Beyond

I have been with Newton the whole time I have been in my apartment, however recently I was helped by John Hempstead and the service was so above and beyond what I have received before that I felt I had to leave a review. I have been struggling with a mortgage issue and the help that John gave along with some extra legwork that he went out of his way to do for me helped to no end. Honestly cannot thank him enough.

Date of experience: April 21, 2022

c
5 out of 5 stars

Reported a broken buzzer

Reported a broken buzzer. Received a reply quickly and was fixed the next day.

Date of experience: April 14, 2022

DS
5 out of 5 stars

Impressed

Myself and my wife moved into our current property which is managed by Newton just over a year ago and have been very impressed by the performance of our Property Manager John Hempstead. He is very knowledgeable and reliable and always does what he says he is going to do. He has great interpersonal skills and has been instrumental in helping our development set up an Owners Association. We are very much looking to forward to working with him in the coming months and years.

Date of experience: April 14, 2022

N

NK

US

5 out of 5 stars

A+ for Sam Stewart, Thank you

Our Property Manager Sam Stewart has gone out of his way to address some issues in our building and been very prompt in getting back by email or phone for maintenance issues or quotations. No Complaints.

Date of experience: April 11, 2022

JC
5 out of 5 stars

I am very happy with Newton Property…

I am very happy with Newton Property and they have kept me updated with any work and the costs involved. Sam Stewart has always been very prompt in answering any questions I have asked and been very helpful in getting things done if required. I would definitely recommend them.

Date of experience: April 6, 2022

KS
4 out of 5 stars

Lynsey Riggans is an asset to Newton…

Lynsey Riggans is an asset to Newton Property Management . Her work ethic is 100%. Great Property Manager.

Date of experience: April 5, 2022

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