Review summary

Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Robert Gilfillan

I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.

EL
Genuine customer review

This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!

S
Good customer service

William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.

L
Parking issue

Tam dealt with my enquiry promptly and effectively.

Company details

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All reviews

739 total • Write a review

Showing 61 - 70 of 735 reviews
PH
1 out of 5 stars

Trying to communicate with this outfit…

Trying to communicate with this outfit to get a straightforward answer to a simple question has proved impossible.

Date of experience: May 7, 2025

A
5 out of 5 stars

William is 5*

William is 5*. Helpful, professional, polite and prompt in getting back to me with solutions ….

Date of experience: May 6, 2025

jM
1 out of 5 stars

NPM are only good for one thing blowing…

NPM are only good for one thing blowing their own trumpet If it is possible I would give them Zero stars The Turpin of Factors in Scotland Send out written details of fees for 2025/2026 Management Fee £33,00 per house few days after AGM Letter fees now £107 per house a 70% increase No transparency No explanation Several letters to and fro no truthful explanation A few days later a discount if you pay by DD or Small discount if pay by email account Those discounts come nowhere near the overcharge amount Worth checking NPM Company Policy we deal with Blocks of flats all shapes and sizes and ground only management solutions throughout Scotland No mention of private residential estates such as ours which has the grounds maintenance only.

Date of experience: May 5, 2025

ME
5 out of 5 stars

Laurent Chanas

I had the necessity to contact Newton Property. Laurent was extremely helpful, polite and professional. He dealt with all my questions in a straightforward and respectful and friendly manner. I would have no hesitation in contacting Newtons again

Date of experience: May 3, 2025

C

CR

US

5 out of 5 stars

Lana from NPM

Lana from NPM in Aberdeen has been our property manager for a few months now. She has been extremely helpful. Any issues have been dealt with immediately.

Date of experience: May 2, 2025

PM
5 out of 5 stars

Jamie-Lee demonstrates fantastic…

Jamie-Lee demonstrates fantastic interpersonal skills. Which she marries with industry knowledge and experience to present a well rounded approach in her role. She has successfully orchestrated contractors, repairs, upgrades etc and managed a challenging development to a very high standard.

Date of experience: May 2, 2025

JS
5 out of 5 stars

Very positive and Responsive (Lana)

My experience with Newoton is through Lana who is very supportive and responsive. I really like the sense of responsibility of this agency. 100% recommend them. Well done

Date of experience: May 1, 2025

a
1 out of 5 stars

Dont answer emails

Dont answer emails, over 30 days for my request that said they should reply in 5 days

Date of experience: April 30, 2025

NW
5 out of 5 stars

Lana NPM aberdeen

Lana has been managing our property in Aberdeen for a few months. She has responded to our issues very promptly and professionally. She was very swift in looking at different quotes and keeping everyone informed. Thank you Lana!

Date of experience: April 30, 2025

LJ
5 out of 5 stars

feedback

I recently had cause to contact Newton Property Management in Glasgow and spoke to property manger Ewan Kelly. He was extremely helpful, patient and was able to action things in a timeous manner on my behalf. I am very grateful to him for that.

Date of experience: April 30, 2025

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