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Review summary
Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement.
Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation.
Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management.
Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
Fraser Williamson & his Team at Newton Property are excellent with factoring our property. Their communication is first class & you are kept up-to-date on what's happening. If anything requires to be done, it is dealt with very quickly. Would highly recommend if you are looking for a factor for your property.
Melissa McGirr and her team @ Newton are fantastic property managers. Couldn't ask for better service than what she provides. 100% customer focussed. Amazing service. A+++
Newton took charge of our property a few years ago and, initially, were proactive and their performance was quite satisfactory. Then, they appointed a new Property Manager (Andy) and the quality of service fell and deteriorated. However, recently they have appointed a new PM (John H) who is proactive and diligent and is trying very hard to improve the quality of service and condition of the property. Here is to wish John (and Newton) very best.
Have used Newton properties for several years now and have always found them very helpful. Michael and Melissa are always more than happy to help and have been very quick in dealing with any issues I have raised. Would highly recommend them as property factors.
As an active owner of a large development, the activity and issues that can occur across such a large development, can be extensive and over bearing.
John @ Newton has given his full attention, over and above at times and whilst there has been frustration on occasion, he has remained professional and courteous.
An excellent example of a great asset to such an organisation
Thank you
We moved over to Newton Property from Donald Ross who I think sold out. The takeover was seamless and John Hempstead who looks after our property is always on hand either by email or phone to iron out any problems, and if a situation needs a visit to the property then he will attend on a set date. We are happy with the service provided by Newton Property.
I have had issues with Newton over the years. It's not been the best relationship. However, they have dealt with this last issue promptly. I hope thst continues
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