Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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newtonproperty.co.uk739 total • Write a review
I had reason to e-mail John Hempstead with an enquiry about my property. John got back to me the very next morning offering a solution to the issue. John contacted a contractor who then telephoned me within 30 mins. The contractor has now resolved my issue. I have found that John is always available to offer valued assistance and guidance whenever I have required.
Date of experience: September 22, 2022
I have owned a property where Newton property have been the factors for many years. In that time they have been incredibly informative in keeping owners up to date and truly excellent factors. I would also like to thank especially John Hempstead for going above and beyond to help during a recent enquiry.
Date of experience: September 14, 2022
Great Service... Listened to my enquiry and dealt with it promptly...
Date of experience: September 12, 2022
Newton have dealt with our development since we moved in many years ago. We've had a couple of really good property agents in this time. Currently Chantelle is looking after us. We receive good communication and support.
Date of experience: September 6, 2022
US
Scott and Fraser are excellent at getting back to me with any issues that I have. They have strong communication links with their residents and do their upmost to fix any issues that arise. If a question cannot be answered straight away, they will always get back with an answer within a timely period.
Date of experience: August 31, 2022
High standard manners and helpfulness. Quick response to solve issues. Always trustful on contacting them. Thank you.
Date of experience: August 30, 2022
Our Property Manager, Chantelle Christie is a first class operator. She is very approachable and focussed on the concerns of the residents. I have found that since she became our PM any issues raised have been dealt with promptly, efficiently and effectively. It is a pleasure to work with her, and she is a great asset for Newton Properties.
Date of experience: August 16, 2022
US
I have found your Senior Property Manager, Chantelle Christie at Newton Property Management,Central Scotland, a delight to deal with at all times.Any problems regarding my flat and property were delt with promptly and any ongoing issues were followed up with continuous contact with me of reassurance, til the problem was resolved.Being elderly and a bit vulnerable at the moment, Chantelle has shown me nothing but kindness, professionalism and respect. I am leaving soon and spoke to Chantelle recently and again that reassurance and kindness was so evident. I have so appreciated this.She is such an asset to your Company. With kind regards from a grateful resident. Heather Land
Date of experience: August 9, 2022
