Review summary

Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Robert Gilfillan

I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.

EL
Genuine customer review

This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!

S
Good customer service

William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.

L
Parking issue

Tam dealt with my enquiry promptly and effectively.

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All reviews

739 total • Write a review

Showing 651 - 660 of 735 reviews
MS
5 out of 5 stars

John Hempstead Property Manager

Since having John Hempstead as our Property Manager any enquiries or issues I’ve had have been dealt with quickly and efficiently. Great to have someone who understands the issue and keeps you updated on what’s happening.

Date of experience: November 3, 2022

MS
5 out of 5 stars

Good communication

Good communication. Positive action

Date of experience: November 2, 2022

B
5 out of 5 stars

helped with streetlight repair.

Melissa was very helpful and got the issue sorted very quickly. emailed me to notify me.

Date of experience: October 29, 2022

MR
5 out of 5 stars

Sandra Watson, customer champion

Sandra Watson is an absolute star. I had a problem with a damaged glazing unit, she got involved dealt with the insurance company and resolved it in double quick time!!

Date of experience: October 26, 2022

AS
5 out of 5 stars

Responsive

Responsive. All calls answered quickly and issues dealt with promptly.

Date of experience: October 25, 2022

MC
5 out of 5 stars

Ground work and fencing

Melissa and Michael were very professional and dealt with my problem in a very professional manner. Thanks Steven

Date of experience: October 18, 2022

JM
5 out of 5 stars

Job well done

We have been dealing with Newton Property since 2016 and have always found them to be very helpful. We have had some issues which involved some major work for the flat. During this time Stuart Clements who has been our property manager since February this year could not have done enough for us. Nothing was too much trouble for him and he must have gone out of his way to ensure we got the answers we needed promptly. We also found him to be very professional in his attitude to work and very courteous and well mannered when dealing with us. We have also have had some smaller issues with the communal areas which he has dealt with in the same efficient manner. We think that Stuart is a great asset for your company. Thanks for all your help and support. John and Liz

Date of experience: October 17, 2022

JM
5 out of 5 stars

I have found the staff of Newton…

I have found the staff of Newton Property Management excellent when sorting out any problems that arises, and with special mention to Laura Miller for her simple way of addressing our concerns in the short space of time of knowing her.

Date of experience: September 30, 2022

B
5 out of 5 stars

Excellent Property Manager - John Hempstead (Newton Property Management)

Newton Property Management are the factors for the building my flat is in. I serve on the Owners' Association Committee for the building, and through our monthly committee meetings, I've known our Property Manager from Newton's Glasgow office (John Hempstead) for the last year or so. He's brought a level of commitment, professionalism, and responsiveness that's really impressed all of the property owners serving on the committee. This, combined with the fact he's such a friendly, approachable guy, means we're all hoping he stays in post for a long time to come!

Date of experience: September 29, 2022

am
5 out of 5 stars

Excellent service and turnaround

I find John Hempsted at Newton to be not only responsive but efficient too - with an eye for detail and economy. Excellent grasp of facts, service and turnaround.

Date of experience: September 28, 2022

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