Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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Newton property have always been responsive and effective in resolving any issues arising in our property. We have a very good relationship with our Property Manager Stuart Clements who takes on board any problems and seeks a cost effective resolution, managing any suppliers as required.
Date of experience: December 9, 2022
I have dealt with our property manager on a few occasions and anytime I get in touch with him, he is very prompt in responding to the queries I have. He also puts resolutions in place when required and recently organised for a tree to be lopped/cut back that had become overgrown and the branches were hanging close to our property.
Date of experience: December 4, 2022
Every person that I spoke to when I called was helpful and accommodating. They treated me with respect and kept me updated with any queries I made. I could not fault any aspect of my communication with them.
Date of experience: December 1, 2022
Newton alerted me to a problem and then dealt with it quickly and efficiently. Great Service
Date of experience: November 28, 2022
US
John and Michael from Newton have been a really positive influence on the running of 95 Morrison Street. They respond promptly to questions and queries and actively engage with the owners on important maintenance matters. The building is in a better state of repair due to their time and effort.
Date of experience: November 17, 2022
My enquiry regarding gutter cleaning & Louise Kennedy Property Manager action - I have gone back to Martyn Reid to discuss this. They used a ladder to go up through the roof hatches on site.Some more pictures have been sent through, some of which are timestamped – please see attached. I hope this helps clarify, but let me know if you have any further questions - excellent responce
Date of experience: November 16, 2022
I had a house sale that brought up issues between solicitors regarding upcoming maintenance works. John Robertson and Molly in his team were stars in getting as much relevant information as possible to me and the solicitors involved. I've dealt with previous property factors who were unresponsive and unhelpful. John and his team are compassionate, caring, thoughtful and responsive. These are the qualities you want in an excellent customer service leader in property management.
Date of experience: November 14, 2022
Newton provides a comprehensive factoring service covering a wide range of issues. They act professionally and get things done.
Date of experience: November 8, 2022
Avoid if possible I'm stuck in a flat with these guys as property managers. 4 YEARS I've had problems with leaks in my roof, keep getting billed saying its fixed, no evidence, next winter comes round, leaks again. Waste of breath and energy, submitting a complaint to the Scottish housing tribunal now, see if that gets them in gear.
Date of experience: November 3, 2022
