Newton Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I contacted Robert Gilfillan regarding an issue I was experiencing whilst paying for my quarterly statement. Robert was very understanding and accommodating, he was responsive and assuring. Couldn’t be happier with the finance dept of this organisation. Thank you Robert.
This is a genuine review from a genuinely impressed customer of Newton Property Management. Robert Gilfilan spotted something irregular on my account and sorted the issue, effectively. For that and for restoring my faith in humankind, I am grateful!
William gave a very quick response to my email enquiry and answered it fully and helpfully. Thank you.
Tam dealt with my enquiry promptly and effectively.
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newtonproperty.co.uk739 total • Write a review
I had an initial payment processing issue which required me to contact the general enquiry team. I was contacted my Tam immediately who gave advice regarding me query and a solution which I am extremely grateful for.
Date of experience: February 27, 2025
Efficient and straightforward email correspondence, sorting out issue quickly.
Date of experience: February 25, 2025
US
Have to agree with the latest review on these crooks and I apologise for the 1 star review. There was no choice for none. What a bunch of chancers who are ripping good people off for fortunes and all for doing nothing. Something has to be done about their ever increasing invoices and astronomical charges. Is there any possibility that if all the customers of the development I am in, in Airdrie, get together, we can have them removed as our factor? If there is, where do I sign? I know the amount of people where I live are feeling the same but don’t know who to turn to. Is it the council? The property ombudsman? It is legalised robbery and I have had enough!
Date of experience: February 23, 2025
Absolute chancers. They charge through the nose for no effort. £80 per house to subcontract trimming of the grass. Bins never emptied, playpark falling apart. They still send us bills for 2025 even though we moved out in mid 2024. A joke of a company. Bullies. Chancers. Rotten.
Date of experience: February 22, 2025
Kate is responsive and I am conscious that I likely send the most emails out of all residents in the building. I typically receive a response within a couple of days (sometimes same day) and if I have not heard within a few days, I can email to chase a response which is then prompt. I get the impression that Kate does not mind me chasing a response and the delays I have experienced with the service have been on account of other departments /persons at Newton Property. I would give Kate 5 stars but I am conscious that the review is of Newton property as well, which from my experience to date, I have been less impressed with.
Date of experience: February 20, 2025
Having dealt with a few properties managers in the past had been very stressful, until I meet and spoke with Lana Andrejevs property manager from Newton property management Aberdeen branch. The entire conversation went extremely well and was pleasant to have with. Lana is a person like no others. She is very eager to help, a very good listener, takes matters in her own hand, so things can be solved in an excellent and professional way, resulting in satisfaction and quality work. Lana is an asset which needs to be kept very close in the management team, so that her contribution can bring outstanding results. Regards Alex
Date of experience: February 18, 2025
