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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
Eam Arre
Eam Arre
1 reviews•New Reviewer
about 1 year ago
4 out of 5 stars

Grateful

My experience of booking flight with Neo Tourism was a bit interesting. There were challenges along the way that stressed me out as well as Daniella, my travel consultant. But, thanks to her persistence, dedication and passion for her work, and just being a wonderful person, with the help and assistance of Sachin, everything were settled and resolved. Grateful to you both, especially to you, Daniella. Will continue to book my future travels with you. 😊

Helpful?
EMM
EMM
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Flight Booking

Many thanks to Grace for being helpful and for offering the best flight options with clear price comparisons. She has responded all my queries regarding baggage allowances and other travel documents (i.e. e-travel). Generally, I am giving positive feedback for my booking experience in Neo Tourism. More power and God bless. Imelda Manalo

Helpful?
Ms Collins
Ms Collins
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

My experience with these company was…

My experience with these company was amazing. Excellent payment method no stress. Quick response to my enquiries, highly recommended 👌 💯 legit.

Helpful?
Richard Wilkinson
Richard Wilkinson
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

First Class Experience from start to finish

I dealt with a lady called Anna and the service was fast efficient and competitive making the most of the internet to make the whole process straightforward and easy. Many thanks, Anna it was a pleasure to work with you.

Helpful?
Sheila Tilan
Sheila Tilan
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

I had a great experience with Neo…

I had a great experience with Neo Tourism. The staff was so helpful, accommodating and friendly. She is commendable.

Helpful?
customers Edna Brown
customers Edna Brown
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Very helpful and friendly this is my…

Very helpful and friendly this is my first time but l will come to you more of my holidays, many thanks to all.

Helpful?
Neil Martin
Neil Martin
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

I once again contacted Neo Tourism to…

I once again contacted Neo Tourism to help with a trip to Baracay when I get to The Philippines. They previously did a great job sorting me a flight from Heathrow to Manila at a great price. They again treated me excellently and came up with options that met my Wife's and mine expectations. Highly recommend Neo Tourism for any travel.needs.

Helpful?

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R Tan
R Tan
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Very excellent service & professional

Very excellent service & professional. Highly recommended with such a great staff & kind name EMMA SMITH. She is a good asset in your company.

Helpful?
Ğië Sparkz
Ğië Sparkz
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Recommended

Rachel was very patient and provided me with lots of info regarding my preferred travel dates. She also has given me choices of times and varied dates. Highly recommended!

Helpful?
Leonila Daliva
Leonila Daliva
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Emma Smith,You are the best!

Emma Smith,You are the best!! Thank you so much for your help! God bless you!💝

Helpful?
Willen Grace
Willen Grace
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Thank you Neo Travels

Thank you Ms. Daniela for your patience in finding the flight that is appropriate for us. From searching the cheapest airline to suggesting when to book our domestic flight in the Philippines. Your help is really appreciated. Highly recommended guys!

Helpful?
Gena Uy
Gena Uy
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Staffs very good

Staffs very good, thoughtful, Understanding, attentive, considerate etc specially Anne Taylor who take care of me and truly a gem to the company. Thanks Anne never forget your help much appreciated.

Helpful?
G. Bringas
G. Bringas
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

assistance was excellent and she made…

assistance was excellent and she made everything easy and very helpful.

Helpful?
John Arel Derecho
John Arel Derecho
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

It is 100% unique and legitimate

It is 100% unique and legitimate, for those who experince difficulties to find cheapest flight ticket, it is a highly recommended, great gratitude to all staff cpecially GRACE MILLER for being polite and helpful,im grateful for having a transaction with you.

Helpful?
Thelma Robles
Thelma Robles
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Excellent Booking Experience.Janet…

Excellent Booking Experience.Janet Davis is so professional and very accommodating.Love to talked to her because she is very respectful and very kind. Thank you so much Janet for your help. It is much appreciated. Keep up the good work and GOD BLESS. I will surely recommend you to my family and friends

Helpful?
Imelda
Imelda
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

excellent service

excellent service

Helpful?
Terry Holder
Terry Holder
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

I spoke to the agent Janet

I spoke to the agent Janet. I needed a flight to the Philippines and back plus an internal flight to one of the islands in the Philippines. I left it with her. She got me good prices very happy thank you Janet for what you’ve done. I’ll be back again soon when I fly back out again.

Helpful?
customer
customer
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

clear and helpful adviced and an agent…

clear and helpful adviced and an agent who had good knowledge of my requirements

Helpful?
Milo Cardona
Milo Cardona
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

Staff are very nice and helpful

Staff are very nice and helpful

Helpful?
Minie Johnson
Minie Johnson
1 reviews•New Reviewer
about 1 year ago
5 out of 5 stars

I highly recommend this Neo tourism …

I highly recommend this Neo tourism for their professionalism customer service. Emma always takes the time to answer my queries and provides me with all the flights options. Surely, i will definitely consider using Neo Tourism again for next adventure.❤️

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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