Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.
8 months ago
I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts
8 months ago
Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .
8 months ago
It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……
8 months ago
Emma is very patient helpful and kind.
Staff went above and beyond to help get urgent tickets to travel. I believe they might of stayed past office hours to ensure everything was sorted. They even communicated via text to ensure all was in place. It was sincerely an excellent service.
The service and response of this travel agency is excellent as Emma Smith always delivers. I'm extremely satisfied.
First time booking my ticket to phils in Neo Tourism Ltd, very much satisfied with the result thru this very friendly staff named Grace Miller, shes so helpfull with my needs on flying, i strongly recommend her on my circle of friends and family nxtym when flying again, thank you 😇
Very quick response, effective communication and customer service handled very satisfactorily.
Very helpful
It's very helpful and they are so patient for their client and and help me to find convenient price to flight in the Philippines really appreciated 👏 thank you saw much 😊
Grace was excellent throughout the whole process of our booking, which was quite complicated due to the fact my wife and needed some separate flights for part of our trip. Grace kept me well informed and was ready to answer any questions I had. Thank you for your help.
Anna is verrynice and verry good to explain
Excellent work
They doing very well. happy and satisfied customer.. Great Job . more customer God Bless
I’m very happy to give a great appreciation for Samantha Wright, good job👋🏻👋🏻👋🏻 Samantha was incredibly professional patient and help me a lot of my entire process. Very satisfied about the services. Thank you Neo tourism uk especially to Samantha Wright thank you.🥰
Big shout out to Lily for helping us look for our flights this coming August. Also, thank you to Anna who has been so hands on and making sure that all the dates and details provided are correct. Thank you so much Neo Tourism UK. Looking forward again for our next flights!
What an easy transaction & Emma is friendly & helpful in assisting me until I found the affordable flight. Highly recommended.
Super excilent and absolutely amazing people and kind
Am happy to give a great appreciation for Janet's great job .She patiently look for me a flight I want ,she did it brilliantly ,she's so helpful , friendly and easy to talk with. I highly recommend Janet and Neo Tourism for their excellent services .
Good Customer Service
This company has some of the most disciplined and professional staff I had ever contacted. Special mention of Ms. Lily, the agent whom I contacted had even offered me the staff discount for air fares. Leaving 5 stars, would put more if I could. Thank you so much Lily and the team. Hats off!!;
I had fantastic experience booking tickets through Emma at the agency. She was incredibly professional ,always patient,and made the entire process so much easier. She was very helpful in answering all my questions and ensured I got the best option for my trip. I will highly recommend Emma to anyone looking for assistance with booking tickets.she truly went above and beyond to make experience seamless and stress free
Thankful of your travel agency for very responsive to all the query. Highly recommend!
Great Customer service,, Daniella was very good and attentive , throughout the whole process everything was covered, I highly Recommend Neo Tourism, thank you to concerned with my reservation, A satisfied and grateful client 😀
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Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.
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