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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Thanks to Emma Smith

Thanks to Emma Smith, who made my life stress free when I booked my ticket to Manila. She was very helpful and accommodating. Emma was very helpful and went out of her way to find me a ticket for my own liking.

Helpful?
Kowsi Adhi
Kowsi Adhi
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Jasmine doing such an amazing job

Jasmine doing such an amazing job. She called me as per the time i mentioned in the request. She explained the travel dates and as per convienent she changed the date and gave the best package for us. Really very helpful for me. Doing great job 👍

Helpful?
Gary Teeder
Gary Teeder
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

First Class Service..

From the very first telephone call to the last, and there was many, Grace didn't hesitate to find exactly what i required. EFFORTLESS.!!!!! I would recommend this company to anyone travelling not only to the Philippines, but holidays around the world. Thankyou so much for your first class service.. I will be using you for many years to come..

Helpful?
Jojen Tumanda
Jojen Tumanda
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Thanks to miss Janet for help she’s…

Thanks to miss Janet for help she’s very accommodating and very approachable. 🥰🥰

Helpful?
Arlene
Arlene
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Accomodating and reliable

Accomodating and reliable

Helpful?
Brix
Brix
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

I was well assisted and they gave me…

I was well assisted and they gave me the best price. Neo Tourism service is extra ordinary. I will definitely recommend them.

Helpful?
customer. Gloria
customer. Gloria
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

I meet person you can depend very…

I meet person you can depend very thoughtful and helpful that)'s why I gave a highest rating (especially Anna) I highly recommended.

Helpful?

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Felix pacuribot
Felix pacuribot
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

To help

so pleased with Emma's help she so friendly and helpful

Helpful?
Michelle sumilang
Michelle sumilang
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

very easy to approach ask anything and they will do everything that will make you comfortable and happy on your holiday ,in terms of payment they’re negotiable and easy to deal with very satisfied

very easy to approach and ask anything they will do everything for you to make you feel comfortable on your holiday , interms of payment they’re negotiable very satisfied.

Helpful?
JILL MARIEL PALOLAN
JILL MARIEL PALOLAN
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Janet

Very accommodating

Helpful?
MISS	ANNABELLE	BELDA ESPINAS
MISS ANNABELLE BELDA ESPINAS
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

First polite and kind people are the…

First polite and kind people are the best to deal with if you understand the needs of each every individual you are great

Helpful?
Vinisha Vaish
Vinisha Vaish
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Jannet explained me very well

Jannet explained me very well Try to clarify my all the queries i will recommend to others too. All the best

Helpful?
Ma Regina Jayme
Ma Regina Jayme
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

I have booked our holiday with Neo…

I have booked our holiday with Neo Tourism through Anna Taylor.She has been exceptional and delivered excellent customer service to us.She has been very patient and accommodating with my questions.Anna Taylor is an asset to your company and we have recommended your company to our friends and family Well done Anna 👏. We are greatful for all your help.

Helpful?
customer
customer
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Anna from Neo Tourism has been very…

Anna from Neo Tourism has been very helpful and accommodating with our questions and has been with us throughout booking our holiday.she has been excellent in delivering customer service to us.She is an asset to your company.Would greatly recommend to my friends and family.

Helpful?
Mrs Connie Grantham
Mrs Connie Grantham
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Prompt and polite and trustworthy and…

Prompt and polite and trustworthy and cordial and pleasant .

Helpful?
Mr Dale Aguilar
Mr Dale Aguilar
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

The Emma Smith dealt with me person who dealt with my holiday…

The person who dealt with my holiday was very good and explained everything

Helpful?
Hedz
Hedz
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

It was a wonderful experience

It was a wonderful experience. Very happy with the help of Chanel. Definitely will use it again and introduce the agency to all my colleague!

Helpful?
Joy Martinez
Joy Martinez
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

At first I was hesitant as I’m new to…

At first I was hesitant as I’m new to this kind of booking. But the people who assisted me like Miss Janet and Miss Anna were so helpful and polite with my inquiries. I will recommend Neo Travel to all my friends and buddies.👍🏻👍🏻👍🏻👍🏻

Helpful?
Perinpanathan Aravind
Perinpanathan Aravind
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Anna was brilliant

Anna was brilliant, went above and beyond to help my journey

Helpful?
Ferdinand Matias
Ferdinand Matias
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Emma smith excellent communication

Emma smith excellent communication

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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