Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.
8 months ago
I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts
8 months ago
Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .
8 months ago
It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……
8 months ago
Emma is very patient helpful and kind.
Thanks to Emma Smith, who made my life stress free when I booked my ticket to Manila. She was very helpful and accommodating. Emma was very helpful and went out of her way to find me a ticket for my own liking.
Jasmine doing such an amazing job. She called me as per the time i mentioned in the request. She explained the travel dates and as per convienent she changed the date and gave the best package for us. Really very helpful for me. Doing great job 👍
From the very first telephone call to the last, and there was many, Grace didn't hesitate to find exactly what i required. EFFORTLESS.!!!!! I would recommend this company to anyone travelling not only to the Philippines, but holidays around the world. Thankyou so much for your first class service.. I will be using you for many years to come..
Thanks to miss Janet for help she’s very accommodating and very approachable. 🥰🥰
Accomodating and reliable
I was well assisted and they gave me the best price. Neo Tourism service is extra ordinary. I will definitely recommend them.
I meet person you can depend very thoughtful and helpful that)'s why I gave a highest rating (especially Anna) I highly recommended.
so pleased with Emma's help she so friendly and helpful
very easy to approach and ask anything they will do everything for you to make you feel comfortable on your holiday , interms of payment they’re negotiable very satisfied.
Very accommodating
First polite and kind people are the best to deal with if you understand the needs of each every individual you are great
Jannet explained me very well Try to clarify my all the queries i will recommend to others too. All the best
I have booked our holiday with Neo Tourism through Anna Taylor.She has been exceptional and delivered excellent customer service to us.She has been very patient and accommodating with my questions.Anna Taylor is an asset to your company and we have recommended your company to our friends and family Well done Anna 👏. We are greatful for all your help.
Anna from Neo Tourism has been very helpful and accommodating with our questions and has been with us throughout booking our holiday.she has been excellent in delivering customer service to us.She is an asset to your company.Would greatly recommend to my friends and family.
Prompt and polite and trustworthy and cordial and pleasant .
The person who dealt with my holiday was very good and explained everything
It was a wonderful experience. Very happy with the help of Chanel. Definitely will use it again and introduce the agency to all my colleague!
At first I was hesitant as I’m new to this kind of booking. But the people who assisted me like Miss Janet and Miss Anna were so helpful and polite with my inquiries. I will recommend Neo Travel to all my friends and buddies.👍🏻👍🏻👍🏻👍🏻
Anna was brilliant, went above and beyond to help my journey
Emma smith excellent communication
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Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.
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