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    HomeAnimals & PetsNaturo Natural Pet Food Reviews

    Naturo Natural Pet Food

    4.105651105651106 out of 5 stars
    4.105651105651106 out of 5 stars
    4.1
    |Great|407 reviews

    TrustScore

    4.1
    4.105651105651106 out of 5 stars
    Great
    5 out of 5 stars
    281
    4 out of 5 stars
    29
    3 out of 5 stars
    19
    2 out of 5 stars
    15
    1 out of 5 stars
    63
    407 reviews in total

    Review summary

    Naturo Natural Pet Food receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Caused diarrhoea

    I purchased this food with being informed that it’s a natural product for adult dogs. I’m absolutely disgusted and now w...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Made dog sick

    Dog sitting and a friend of the dog owner brought over some of this Naturo Dog food, to mix with dry food. He had it las...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    IBD baby

    My boy has IBD and colitis and very hard to get a food with fat % under 10. I really hope this will be the food for him ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    SHOCKING… I found Maggots,Mold and a…

    SHOCKING… I found Maggots,Mold and a disgusting smell, in my dog’s food. It was in 1 box… I do bulk orders so hundreds o...

    0
    0
    🔥 High engagement

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    Jonathan Lobb
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Brilliant food and great company

    I have two dogs - one a whippet who loves his food but most foods upset his stomach, he ofter leaves half his food to come back later. No so with his new food! he can't get enough of it and loves it and his stomach is fine. The terrier loves it too but she really is not fussy at all. I have never seen both dogs so excited at dinner time, I think they are convinced that they are eating my dinner. On line order, fast delivery. First came accross this brand in co-op and after feeding the dogs just once, went and ordered a load online, I would recomend this to anyone.

    Helpful?
    Denise
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Excellent company

    Excellent company. Very fast delivery. Excellent communication. Very happy customer.

    Helpful?
    Annalisa Perry
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Fussy Greyhounds now Sorted. Thanks to Naturo.

    Having 2 Fussy Greyhounds who have sensitive stomachs. We came across Naturo by accident really. Now I wouldn’t change their dry/wet food for a lifetime of any other brand free of charge. You get what you pay for and this is the best. I now have clean bowls every meal.

    Helpful?
    Steph
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Excellent customer service

    Excellent customer service

    Helpful?
    Karen Hawkins
    1 reviews
    over 1 year ago
    2 out of 5 stars

    I tried to cancel my order within 10…

    I tried to cancel my order within 10 minutes and couldn't so very dissatisfied and will stick with zooplus in future

    Helpful?
    yvonne bennett
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Very happy with the dog food…

    Great product for my elderly golden retriever.. Who has a dodgy stomach.. Staff always polite and helpful.. X

    Helpful?
    Claire Lindridge
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Delivered on time

    Delivered on time , and my dogs love the food .

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Helen
    1 reviews
    over 1 year ago
    5 out of 5 stars

    One of our dogs has had pancreatitis…

    One of our dogs has had pancreatitis and we are careful to give her food with as low a fat content as possible, plus not feeding grains. They are both doing really well on Naturo and we have no feeding issues, or any others. So pleased we have something that suits them both.

    Helpful?
    n/a pat
    1 reviews
    over 1 year ago
    5 out of 5 stars

    My 3 dogs love this food and they…

    My 3 dogs love this food and they always lick there bowls clean and it's so great to have it delivered. 👍

    Helpful?
    KImbo56
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Excellent choice

    Excellent choice of products available in different quantities/sizes. The food in the trays is firm and smells good - my dog loves it and doesn’t leave anything behind. Price is not too bad, and delivery was very quick and well packaged.

    Helpful?
    Christine
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Great service

    Great service , quick delivery, dogs love the naturo wet food

    Helpful?
    Anon
    1 reviews
    over 1 year ago
    2 out of 5 stars

    I have a subscription and every order is damaged

    I have a subscription and every order I have received to date contains many cans (more than half) which are either very badly dented or so dented the can has burst. The Company has changed the type of box (was big and flat, now its more cube) but it has made no difference. I have previously brought it to their attention but as every shipment arrives with numerous dented/burst cans I stopped doing it and have accepted their packing department still does not know how to pack. Although I have the delivery for the convenience factor I may now consider going to a store so that I know the product I have is in good condition.

    Helpful?
    Julie walling
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Great company delivers on time

    Great company delivers on time, its great for cans to be delivered in large quantities

    Helpful?
    Consumer
    1 reviews
    over 1 year ago
    4 out of 5 stars

    My dog loves this and his coat is…

    My dog loves this and his coat is looking very healthy and shiny since starting. His poos are consistently firm now and he no longer eats loads of grass. We did have an issue of badly rusted cans when ordered through a 3rd party however have since always ordered via Naturo themselves and had no issues. Only complaint is can’t pick a delivery time and the food cannot be left in a safe space if you are not in.

    Helpful?
    Dianne Munro
    1 reviews
    over 1 year ago
    1 out of 5 stars

    Blood on Stools

    My 8lb Chihuahua had blood on his stools with painful bowel movements There were sharp bones mixed in his stools and were slicing/cutting him on their journey out. He has a nasty cough with gagging from the bones that are now embedded in his throat. His gut x-ray reveals the bones and his throat x-ray shows the embedded bones in his throat. We are waiting for an appointment to have them removed. These bones came from his grain and gluten free Naturo Turkey and Naturo chicken/pork dog food. These bones are not visible as you look into the food. You can view the bones by pushing the food through a flour sifter and rinsing. You will see the bones, lots of bones. The bigger pieces are shaped like spears and are razor sharp. I reported it of course to Naturo and then to DAEA, (Dept of Agriculture Environment & Rural Affairs) and this is their answer: “‘Bone is incorporated into the dog food as a matter of course and the bone identified by the customer appears to be in line with production specifications. DAEA and will not be taking any further action in relation to this matter. No legislative non-compliance has been identified.’” Naturo is manufactured by Mackle in Northern Ireland and they claim that this dog food is “for sensitive digestion”. (made for pets that need easily digestable food)

    Helpful?
    Christos Danos
    1 reviews
    over 1 year ago
    3 out of 5 stars

    What’s the point of subscription

    Prompt delivery as I subscribed. The only thing is that I found the wet food 10% cheaper in my local supermarket!!!! Unfortunately, I , probably, have to cancel my subscription ☹️

    Helpful?
    Carolyn McNeilly
    1 reviews
    over 1 year ago
    5 out of 5 stars

    My lurcher cross loves this food

    My lurcher cross loves this food. I get the variety pack on repeat order. It’s convenient and arrives monthly on time. Thank you for a great service.

    Helpful?
    White
    1 reviews
    over 1 year ago
    5 out of 5 stars

    This food is excellent for our dogs

    This food is excellent for our dogs. The delivery is always on time.

    Helpful?
    Andrew Mitchell
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Easy site to navigate our dog loves the…

    Easy site to navigate our dog loves the food and delivery was really quick.

    Helpful?
    Melissa
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Happy eater again!

    We have a Gsdxretriever and along with these two breeds came the sensitive stomach and fussy eating. We changed over to Naturo about a month ago and we wouldn't look back.! Axel (our pup) is back to loving his breakfast and dinner, hopping around the kitchen when he's about to be fed and he loves the new food 😍 we chose grain free and different flavours to give him the variety! Thank you to the Naturo group! ❤️

    Helpful?
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    Category

    Animals & Pets